Cameo J. Email & Phone Number

Denver, Co, Us

Aurora, Colorado, United States

- In addition to implementing treatment programs based on Applied Behavior Analysis, the Lead Registered Behavior Technician is responsible for supporting and mentoring new and existing Technicians, as well as supporting the Clinical Supervisors in the overall management of center.- Accepts and applies feedback. Adapts to changes in the work environment. Manages competing demands.- Confronts difficult situations appropriately. Encourages open communications. Keeps emotions under control. Maintains objectivity. Uses negotiation skills to resolve conflicts.- Develops alternative solutions. Identifies and resolves problems in the early stages and solves in a timely manner. Displays willingness to make decisions. Exhibits sound and accurate judgment. Includes appropriate people in the decision-making process. Supports and explains reasoning for decisions. Uses authority appropriately to accomplish goals. - Exhibits confidence in self and others. Inspires respect and trust. Motivates others to perform well. Shows courage to take action. Makes self- available to team members. Provides regular performance feedback. Listens and gets clarification. Participates in meetings. Responds well to questions. Speaks clearly and persuasively.

Jane Center In Aurora

- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination. Provided direct two-on-one/one-on-one instruction to children with autism. Provided verbal prompts, physical guidance, or other forms of prompting when necessary.Implemented visual supports such as schedules and picture cards. Modeled appropriate social behaviors for students while providing feedback when necessary.- Collected and analyzed data, as well as monitored progress and efficacy of individualized treatment plans. Maintained accurate records of all sessions conducted with students.- Cultivated relationships with fellow staff members to enhance team collaboration. Instructed staff members on how to implement behavioral interventions and utilize positive reinforcement strategies effectively.- Ensured safety protocols were followed at all times during therapy sessions. Exercised confidentiality and discretion to maintain HIPAA requirements.

Colorado, United States

- Provided direct one-on-one instruction to children with autism in Center as well as In-Home sessions. Utilized Applied Behavioral Analysis principles in daily instruction activities.- Engaged students through play activities while incorporating therapeutic techniques. Assisted with building life and social skills useful for everyday activities and interactions.

- Appointed Leader of all Restaurant POS Cancellations while the very first Restaurant Cancellation Team is hired/transferred and trained.- Field dozens of escalated communications each day via phone, email, and video conferences. Review account and customer service history before collaborating with the original Sales Associate and assigned Success Manager in order to develop a retention strategy.- Advise each escalated merchant of the requirements and stipulations highlighted in their signed Agreement, and work with them to ensure a complete understanding around our policies. We review their questions and concerns together while acknowledging their success and growth to date in relation to our proprietary features, software, hardware, and support. If unable to retain, I assist with final payment and equipment returns. More commonly, I re-instill the merchant's confidence in our services and reconnect them with their Success Manager to create a new action plan and update expectations.- I utilize Google, Excel, Salesforce, HubSpot, Talkdesk, and Filemaker each day.- When a merchant confirms their intent to cancel, I calculate final balances due based on the original Proposal, initiated billing, established and managed payment plans, and of course continue follow-ups with all involved, throughout the entire process.- Create shipping invoices and manage all communications regarding each return, as well as any applicable damage and associated restocking fees.- Act as a Cancellations resource for all other departments.

- Remote Account Manager for more than 200 Restaurant POS Accounts. Daily email and phone communications with business owners and internal departments to address all questions, concerns, and requests regarding the POS itself, all applicable software, and payment processing. - I utilized Google, Excel, Salesforce, and HubSpot each day.- Terminal coding, menu building, Implementation guidance, Billing/reconciliation assistance, agreement/addendum review and submission, as well as retention efforts.

Denver, Colorado, United States

- Providing mobile processing, virtual terminals, standard counter-top solutions, and complete point of sale systems utilizing an inside sales model. Offering full-package solution with marketing tools, online reputation management, appointment setting functionality, loyalty programs, website development, and online ordering via their website or custom ordering app.- Development, testing, execution, and training of call scripts for the inside sales and restaurant specialist teams.- Trained clients on personalized point of sale demonstrations for new and existing restaurants.- Terminal coding, menu building, and physical implementation of the equipment.- Piloted new processes and procedures for the Denver office and the first inside sales division within Spot On. - I utilized Google, Excel, Salesforce, and HubSpot each day.

Aurora, Colorado, United States

- Utilized SalesForce and Outlook to managed relationships with Cadence Bank, First Texas Bank, Texas Bank of Brownwood and Stephenville, Savannah Bank, Fahey Bank, Unico Bank, Lakeside Bank, Centennial Bank, Langley Federal Credit Union and more.- Completed statement/rate reviews for businesses of all sizes in all different industries to provide a more cost effective processing solution.

Greater Denver Area

- Fully mobile position where I helped clients achieve their goals.- Client facing financial services representative providing subprime financial service options.- Leveraged national distribution channels while using my deep understanding of consumers and dealers needs to deliver clear financial solutions quickly and efficiently.

Greater Denver Area

- Fully remote position with high levels of customer service.- Completed a 5 month long internship under the Vice President.- Full-time Automotive Claims Adjuster taking inbound calls from dealers and clients to confirm and collect required claim details. Utilized proprietary claims software.- Monitored and trained entry-level associates on call quality and cadence.

Denver, Colorado, United States

- Answered service and support calls, scheduled all incoming appointment requests, and managed the online reputation for both locations.- Shuttled customers to and from their homes or places of work when transportation was needed during a service appointment.- Designed direct mailers for marketing to existing customers. Redesigned the repair facilities website at the same time.- Development, testing, execution, and training of call scripts for professional call quality.- Utilized MailChimp and Google.

Centennial

- Social Media and Direct Marketing as well as Sales in Marketing.- Assisted in product development.- Trained in Apprentice Photography and expanded my Promotional Modeling Portfolio.

Greater Denver Area

- Gained Social Media and Direct Marketing experience. Managed multiple Social Media accounts as well.- Scanned tickets and manned the doors for multiple Holiday events in Downtown Denver.- Promotional Modeling.

Greater Denver Area

- Cared for multiple families with children between infancy and 15 years of age. I spent most of my time caring for a 4 year old boy and his infant brother. Was able to care for children with disabilities as well as pets.- Transportation, meal preparation, educational activities, light cleaning, and lots of fun!- Utilized proprietary scheduling software.

Greater Denver Area

- Door to door canvassing and connecting with potential clients as we offered free roof inspections.

Criminal Justice/Police Science

Business Of Music

Diploma