Cameo Nicholas Email & Phone Number

North Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Impact is a fast-paced company that is ever-evolving. We believe in challenging ourselves and each other to be the best in everything we do. With the ability to service every position within an organization, Impact is the ideal partner for your growing company. Ranked by Canadian Business and PROFIT magazine as one of Canada’s Fastest-Growing Companies for.

465 North Road And Austin, Coquitlam, BC

• Meet with clients to understand their financial position and provide a full range of customized financial solutions that aligns with their financial objectives and risk tolerance.
• Exceed sales target annually by over 110% by providing advice to customers about the bank’s borrowing and investment products and introducing clients to additional wealth options.
• Recognize for outstanding performance for demonstrating the bank's values and putting customers first.
• Analyse financial data received from clients to develop strategies for meeting clients' financial goals.
• Prepare or interpret financial document summaries, investment performance reports and income projections for clients.
• Contact clients periodically via telephone to ascertain whether any changes in their financial status necessitate changes in their financial plan in order to stay on track with the customers’ financial objectives.

Halifax, Nova Scotia

• Customer Experience
• Create a legendary customer experience at every interaction and look for ways to contribute to the ongoing improvement of the overall branch customer experience
• Complete financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner
• Ensure customer problems are handled appropriately, escalating issues when necessary.
• Proactively demonstrate lobby leadership in the customer lounge, help & advice area and in self serve areas of the branch with the goal to deliver an enhanced customer experience and create a positive “First.
• Contribute to a positive working environment

. Make dining and other reservations for patrons, and obtain tickets for events. Provide information about local features such as shopping, dining, nightlife, and recreational destinations.. Make travel arrangements for sightseeing and other tours.. Receive, store, and deliver luggage and mail.. Perform office duties on a temporary basis when needed

Nova Scotia, Canada

• Supported and recommended clothing selections, sizes and styling to clients in a friendly and efficient manner based on their shopping budget by utilising effective listening skills.
• Offered feedback to supervisors and managers ensuring staff adhered to corporate training models, which exhibits my ability to take initiative.
• Incorporated the five step customer service standard to provide memorable service to all new and regular clients.
• Handled the cash register including all cash, and credit sales plus refunds and exchanges.

Nova Scotia, Canada

• Formulated programs and activities for the resident students by utilizing my leadership and project management skills.
• Led and supported over 16 undergraduate students in daily and weekly activities for special projects and celebrations throughout the academic year.
• Counselled students on various personal and academic issues, which helped me to develop my empathy, analytical and listening skills.
• Managed a university residence hall floor of ethnically diverse undergraduate students, which allowed me to develop my management, communication, interpersonal and leadership skills.
• Implemented and enforced University and Housing policies and procedures to ensure all health and safety standards were met.

St. John's, Antigua And Barbuda

• Assisted customers in a professional manner with opening new accounts, making deposits, and processing withdrawals increasing company loyalty through exceptional service.
• Promoted additional services for customers by asking effective questions to assess their requirements, ensuring their individual financial needs and goals are satisfied.
• Managed a high call volume and answering emails, addressing over 150 clients in a day, which reflects a strong work ethic, time management and multitasking ability.
• Collaborated effectively with a team by being approachable and having a strong knowledge of services, helping the team maximize performance and realize shared goals.

St. John's, Antigua And Barbuda

• Performed check-ins and check-outs of guests in a pleasant manner while listening carefully and responding promptly to their requests
• Coordinated room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts
• Followed procedures for issuing and closing safe deposit boxes used by guests
• Maintained the cleanliness and neatness of the front desk area
• Used proper telephone etiquette

Bachelor’S Degree, Human Resources Management And Industrial Relations

Associate’S Degree, Business Administration