Catherine Mercer Email & Phone Number

All Over

General liaison with event productions, brand events, crew and staff plus event production companies local councils, record labels.Manage events and people , training and mentoring Budget management, problem solving skilsAll hospitality, catering and nightlife, logistics for venues , equipment and personnel ,Self defence trained, team player and able to mentor people or working on ownLiaison on the purple guide - sharing experience and theoretical knowledge from Nvq through… Show more General liaison with event productions, brand events, crew and staff plus event production companies local councils, record labels.Manage events and people , training and mentoring Budget management, problem solving skilsAll hospitality, catering and nightlife, logistics for venues , equipment and personnel ,Self defence trained, team player and able to mentor people or working on ownLiaison on the purple guide - sharing experience and theoretical knowledge from Nvq through to Btec in catering , hotel & institutional operations for a new version of a health and safety guide for the u.s.a. which will be published in due course - this was sent to the event safety alliance and included bits on equivalent of relevant legislation liquor licenses , restrictions on serving to underage people , permitted hours , exceptions to permitted hours , music & dancing licenses , entertainment licenses , health & safety at work act , environmental health regulations , food hygiene regulations , safe sensible drinking , weights & measures , coshh regulations , sale of goods act , sex discrimination act , race relations act , young persons , trade descriptions act , price marking order , food purchasing , storage & control , kitchen planning , catering equipment , manual handling , drugs awareness , electrical installations , riddor regulations , first aid , personal hygiene , trade union & labour relations , equal pay act , employment protection act , trained & qualified staff , site access & design layout , risk analysis , planning & design of event , washing facilities , sources of staff , staffing levels & productivity , budgetary control , outside catering services , security , acts of god , demount able structures etc , transportation , fuel , other equipment , insurance , consumer experience , merchandising , public relations , furniture , viewing platforms , waste disposal , cleaning materials , water facilities , toilets , pest control , fire , the licensing act.. Show less

Sunderland

I also refer people who want to organise concerts onto relevant event organisers.I also look over stock exchange deals as wellI also advise entertainment colleagues when asked on possible partnerships location venue findingWriitten proposals for redebelopment , Authorities etcpublic speaking / presentation skillsshare knowledge of venues and cities visited including transport infrastructureLiason with Stakeholders including Security Industry Authority , Counter… Show more I also refer people who want to organise concerts onto relevant event organisers.I also look over stock exchange deals as wellI also advise entertainment colleagues when asked on possible partnerships location venue findingWriitten proposals for redebelopment , Authorities etcpublic speaking / presentation skillsshare knowledge of venues and cities visited including transport infrastructureLiason with Stakeholders including Security Industry Authority , Counter Terrorism Police Show less

Sunderland, United Kingdom

Currently helping with some major events and client administration.Can also undertake other types of sporting eventsUndertake all client project nanagement incC;lient various analyses requiredLooking for volunteers / Workers / Sponsors for some upcoming eventsPassing on interested personnel to my contacts, client administration Now handling some projectsAlso deal with major labels and studios, film and television companies brand events, talent management agencies… Show more Currently helping with some major events and client administration.Can also undertake other types of sporting eventsUndertake all client project nanagement incC;lient various analyses requiredLooking for volunteers / Workers / Sponsors for some upcoming eventsPassing on interested personnel to my contacts, client administration Now handling some projectsAlso deal with major labels and studios, film and television companies brand events, talent management agencies Problem solving skillsRestructuring / change operations / managementCan also undertake strategic operational/ tactica;l planning, wrirten proposalsCan also undertake research projectsWorking with ex / former music industry colleagues and new industry colleaguesA hardworking and dedicated individual who sees plenty of opportunity to help make the industry a lot safer.A passion to help drive the entertainment industry training qualification standards up by sharing knowledge and experience from people who trained me.Also like to help with identifying new skills to be added to current trainingSpecialities : Growth markets, marketing, customer service, catering, events and problems Show less

Sunderland, United Kingdom

Events, hospitality and Entertainment Industry experienced of over 22 years plus can deliver projects and The Sunderland music venue is an example of my work along with artist rosters, deals. Curriculum Vitae and References available on request.Delivery of improvements to some local musicians aims & objectives - the repositioning of a city's offering and making it more attractive to companies and individuals,My long term is to bridge the gap between The Events Industry and… Show more Events, hospitality and Entertainment Industry experienced of over 22 years plus can deliver projects and The Sunderland music venue is an example of my work along with artist rosters, deals. Curriculum Vitae and References available on request.Delivery of improvements to some local musicians aims & objectives - the repositioning of a city's offering and making it more attractive to companies and individuals,My long term is to bridge the gap between The Events Industry and Academia.Proposing Sunderland as a music venue destination / written proposal and developmentProposing to some colleagues many years ago that Universal Music Group and Sony Music Entertainment go into partnership with themI also ended setting up the running of a 37 acre security site.I also de escalated some situations on site.Dealt with Booking agents for Shows for tour dates and all genres covered. uk announcements in due course and sponsorsSpecialities : film , music, television, fashion, gaming sport, and theatre, established and new artists Also helped a connection in sport resolve a managerial problem and a artist manager with a query for a genre of music.Have also covered some major labels distribution sites and dealt with all major entertainment companies and also undertook dealing with client accounts invoices on a weekly basis and handled administrators.I have just recently has another result from my dissertation - crowtree leisure centre regeneration moving forward.Written Proposal a music venue destination.Helping people achieve their vision, aims and objectives,Dealing with booking agents, event company personnel, Promoters, crews and record labels.Have worked in various areas of the country including lancashire, yorkshire, north east,North west, south east and south west, scotland and abroad years ago. Show less

Leeds, United Kingdom

Took part in a Focus Group to help review The Approved Contractor Scheme to help shape a new improved revised standard for Security Firms to aim for in long term. Hopefully this will help improve training and to equip people working frontline with the skills and knowledge to undertake their roles with confidence moving forward. Also asked them to Include updating the training to include Counter Terrorism as part of a Door Supervisors role.

Burnley Lancashire

I occasionally help out in between jobs with the Accommodation / Housekeeping Department when properties have to be ready for people to move into. This includes general Accommodation Operations duties. This is mainly to get this service up and running.

Sunderland

Just finished studying for a ba honours degree in events management. a mature honest and reliable student.a hardworking , proactive and creative driving force for getting work done for deadlinesskills include event planning , risk analysis , swot analysis , towie analysis , contingency planning , liasing with venues , suppliers and personnel , presentations , microsoft office , finance , decision making , rag , gantt and timeline , action plans , attendance logs , charts… Show more Just finished studying for a ba honours degree in events management. a mature honest and reliable student.a hardworking , proactive and creative driving force for getting work done for deadlinesskills include event planning , risk analysis , swot analysis , towie analysis , contingency planning , liasing with venues , suppliers and personnel , presentations , microsoft office , finance , decision making , rag , gantt and timeline , action plans , attendance logs , charts , budgeting , conceptualisation and visual methoodologies.modules covered include : staging events , study skills for the hospitality sector , marketing for the business and hospitality sector , experiencing events , impacts of festivals and events , fundamentals of events , meetings , incentives , conferences and conventons , research methods , events independent study , cultural tourism , festivals and events , managing the event ,project management, managing major project , international hospitality management , sports and mega events , contemporary issues in eventsi've also been a student ambassador for the concerts project in sunderland. At the moment i've just finished doing operations support for a managing the event project which I have finishedEvaluation and peer review appraisalsscheduling meetings Liasing with suppliers , clients , colleaguesGeneral administration dutiesTeam motivator & playerListening skillsPresentation / Public speakingResearch skillsQuotes on costsResponsibility for everything being on site for a set date & timeaikido , karate , kickboxing , badminton , gymproject - events independent study - health and safetymanaging major project - promoting sunderland as a music venue destination dissertation approvedvisit to the olympic stadium in london finished may 2013the university also advertised opportunities relating to charity work including the lymphona society, the sunderland 10k run, the great north run and Durham Lumiere Show less

Blackburn, United Kingdom

with eighteen years experience between starting off in the Catering and Hospitality Trade to Event Stewarding Work I am now looking for new employment so that I can put this new knowledge into practice as I am now an Ba Honours undergraduate in Event Management.I have also worked for a few event crowd management companies in a similar role covering for various clients.i have also worked for manchester city football club and burnley football club as a bar person in a customer focused… Show more with eighteen years experience between starting off in the Catering and Hospitality Trade to Event Stewarding Work I am now looking for new employment so that I can put this new knowledge into practice as I am now an Ba Honours undergraduate in Event Management.I have also worked for a few event crowd management companies in a similar role covering for various clients.i have also worked for manchester city football club and burnley football club as a bar person in a customer focused roles that involved dealing with general members of the public. courses undertaken include certificate in event and match day stewarding plus football stewarding qualification Show less

Lancashire

I have eighteen years customer & client experience from my running my own little area and team in a 5 star luuxrious hotel in central london. operational supervision / management experience. I have worked over the years in Manchester Evening News Arena , Sheffield Arena , Manchester City Football Club , Blackpool Winter Gardens , Blackburn Rovers Football Club , Burnley Football Club , Leeds United Football Club , Hudderfield Football Club , Rochdale Football Club , Lancashire County… Show more I have eighteen years customer & client experience from my running my own little area and team in a 5 star luuxrious hotel in central london. operational supervision / management experience. I have worked over the years in Manchester Evening News Arena , Sheffield Arena , Manchester City Football Club , Blackpool Winter Gardens , Blackburn Rovers Football Club , Burnley Football Club , Leeds United Football Club , Hudderfield Football Club , Rochdale Football Club , Lancashire County Cricket Club , Manchester Central , Glasgow Rangers Football Club , O2 Academy Glasgow , Edinburgh Murrayfield Stadium , Hampden Park , Dmg Antique Fairs , Download Festival , Glastonbury Festival . T in the park. O2 Wireless Festival Leeds , Blackpool football club ,various others agricultural shows. build ups and take downs for productions covered include Rem, Artic Monkeys , Elton John , Coldplay , Oasis , Paul Mccartney , V Festival , O2 Wireless Festival , Newark Showground , Peterborough Showground , Harrogate Showground - various agricultural shows , Bolton Football Ground , Royal International Air Tattoo , Scottish Exhibition and Conference cCntre, other shows covered include Robbie Williams , Hearsay , Bon Jovi , Steps , Kylie Minogue , Earth Wind & Fire , Green Day , bBink 182 and the 2002 Commonwealth Games. sports covered include Football , Ice Hockey , bBsketball , Rugby , Cricket , Aintree, tTiathlon and Manchester Great Run. I have also worked at a 37 acre site which was a transport depot for trains and ended up getting the site up and running including everything that was needed for paperwork such as fire logs , alarm logs , incident log report books , key lists and visitors and searches , contractors log books and accident reporting books which was part of Universal Music Group. can also offer sound advice when people ask for advice e.g. when contracted to deluxe global media to sony dadc. I also covered a call centre doing telecommunication sales during this period. Show less

Sunderland

concept , feasibility , implementation and evaluation of eventliason with venueliason with supplersgeneral administration dutiesswot , risk and towie analysisleadership skillsteam playercommunication skillsminute takingsite plans and inspectionshealth and safety documentationrefreshment skillsnegotiation skills

Sunderland North East

student ambassador for the 2011 sunderland concerts by kings of leon and take that.in january 2011 to june 2011 I undertook a university project in partnership with sunderland afc events to promote the event to local businesses.as part of this project i had to identify market segments of a target market this was given to me by the events division. i also had to engage with them about the event that was taking place in their city. certificate for student ambassador project courtesy… Show more student ambassador for the 2011 sunderland concerts by kings of leon and take that.in january 2011 to june 2011 I undertook a university project in partnership with sunderland afc events to promote the event to local businesses.as part of this project i had to identify market segments of a target market this was given to me by the events division. i also had to engage with them about the event that was taking place in their city. certificate for student ambassador project courtesy of sunderland afc Show less

Bellevue

I was responsible for the security of a 37 acre train depot site in Bellevue Manchester.The setting up of paperwork that included accident log books, incident log books, key lists, staff rotas, contractors, workers and visitors badges.Patrolling the site night and day.Health and safety for staff as this included trains and hydraulic equipment. fire alarm drills.dealing with incidents and emergenciessearching of all personnel

Manchester, United Kingdom

Mainly Door supervisor for venues suchas bars clubs, Manchester Academy Students Union and Bars In and around Manchester City Centre.

Blackburn

cd / dvd production and a large site and budgetadvised on enentertainments reps ideas etc, First point of contact for site and diary bookings.problem solving - an example of this is having event experience to advise for the right partner for a majorall security duties associated with the sitedealing with customer invoices / administratorspetty cash flow book accounts for taxis to and from site, First point of contact fopr site. bookings etc. appointments.reception duties… Show more cd / dvd production and a large site and budgetadvised on enentertainments reps ideas etc, First point of contact for site and diary bookings.problem solving - an example of this is having event experience to advise for the right partner for a majorall security duties associated with the sitedealing with customer invoices / administratorspetty cash flow book accounts for taxis to and from site, First point of contact fopr site. bookings etc. appointments.reception duties and dealing with Sony Dadc clients.dealt with all deliveries Including Royal Mail, Tnt, Target, Bowker amd Mcmurraysdealt with incidents including medical and securityfirst day edition releases / press releases at sitedealt with crews, staff and visitors for glenfield park,Firsy point of contact for site press conferences for artist releases / also responsible for glenfield park site. and switchboard operations, Edc 2007 whose clients includedall major entertainment studios and labels. Show less

Blackburn, Lancashire, United Kingdom

As part of my role i was statatic security officer that looked after a 37 acre site. As part of my duties i undertook patrols of the site internal and external, searches of staff, visitors and contractors to the site with a handheld metal detetctors and x-ray machines, , tabletop exercise drills for counter terror measure included meeting at muster points. weeky meetings with local authorities for any internal / external threats. body pat down searches ,handing keys in and out and restrctiing… Show more As part of my role i was statatic security officer that looked after a 37 acre site. As part of my duties i undertook patrols of the site internal and external, searches of staff, visitors and contractors to the site with a handheld metal detetctors and x-ray machines, , tabletop exercise drills for counter terror measure included meeting at muster points. weeky meetings with local authorities for any internal / external threats. body pat down searches ,handing keys in and out and restrctiing access for those not on any lists. or in the administration process, dealing with incoming and ougoing mail, cctv monitiring, and I also dealt with client services administration duties by booking them in for appointments and first day edition releases. I also dealt with any first aid incidents and logging incidents down in a reporting system agreed with local authority agencies. I dealt with incoming / outgoing client inquiries for the site. The clients incuded all major entertainment compnaies and studios. Show less

Blackburn United Kingom

As part of the role I undertood the folowing duties Patrols of the site internally and externally, reception duties, client adminbistration services by booking c internal / exterrnal clients of the site through the clients booappointment booking system. booking them car parking spaces, cctv monitiring. taking part i on site counter terorism table top exercises for internal / external threats, handled all incoming and outgoing emails for c site, all body and technology searches with x-ray… Show more As part of the role I undertood the folowing duties Patrols of the site internally and externally, reception duties, client adminbistration services by booking c internal / exterrnal clients of the site through the clients booappointment booking system. booking them car parking spaces, cctv monitiring. taking part i on site counter terorism table top exercises for internal / external threats, handled all incoming and outgoing emails for c site, all body and technology searches with x-ray machines,, metal detectors, handing keys in and out to authorisd personnel only, booking down all site incidents from crimes, to ct reporting system with local authorities. paratking in site meetings with local authority. Clients included all major entertaint companies and studios. Show less

Blackburn, United Kingdom & Manchester

I was contracted by Red Rose Security Limited to provide security for Lg Phillips, My job entailed patrols , fire alarm drills , signing visitors and contractors on and off site , dealing with incoming and outgoing mail , signing keys in and out to correct keyholders , searches of staff and personal belongings , cctv monitoring and dealing with any incidents tthat happened and medical emergencies that happened on shifts at the location.reception dutiesThis site was a major distrubition… Show more I was contracted by Red Rose Security Limited to provide security for Lg Phillips, My job entailed patrols , fire alarm drills , signing visitors and contractors on and off site , dealing with incoming and outgoing mail , signing keys in and out to correct keyholders , searches of staff and personal belongings , cctv monitoring and dealing with any incidents tthat happened and medical emergencies that happened on shifts at the location.reception dutiesThis site was a major distrubition centre for the following record companies universal music group , warner brothers , sony music entertainment , emi / deluxe global media / digital studios. I also helped to setup a site for a new contract at a transport depot where i had to organise paperwork , staff rotas and risk assessments for a 37 acre site that involved a transport depot 7 days a week. This site involved safety as it involved the shunting and moving of trains that ran on electric wires plus moving vehicles.i've also worked an educational establishment where i was a security officer that involved alarms , patrols , front desk and ejections including medical emergencies dealing with autism , downs syndrome , epilepsy , asthma and diabetes.I have also worked on doors at nightclubs within the manchester area and as a security officer on an college of further education within the lancashire area where I had to break up a fight between different sects of students that were tribal gang related Show less

Burnley

I was responsible for the safety and security of an educational college.duties included patrolling the site.dealing with incidents that included fights, medical emergencies.fire alarm drills.covering reception and switchboardLock up of all college buildings over 3 sitesAlso responsible for the health & safety of a construction department which included equipment, tools and main classroom areas

Manchester Airpor

Dealing with conference and banqueting guestsSetting up rooms for conference and banquetingServing of guestsPre conference briefings and debriefsClearing up after conferences and banquetsbuliding host and guest relationships

The Strand London

Operational supervisor in charge alcohol to all areas of the hotel including restaurants, downstairs bar and the american barResponsible for the dispencing of alcohol to guestswine waiter (Sommelier) Composing wine lists and tasting sessionsStock taking in the cellarsordering stock from suppliersGeneral bar and dispence bar cleaning dutiesFront of house duties as Restaurant host when providing cover for other staffSilver and Gueridon serviceBooking customers… Show more Operational supervisor in charge alcohol to all areas of the hotel including restaurants, downstairs bar and the american barResponsible for the dispencing of alcohol to guestswine waiter (Sommelier) Composing wine lists and tasting sessionsStock taking in the cellarsordering stock from suppliersGeneral bar and dispence bar cleaning dutiesFront of house duties as Restaurant host when providing cover for other staffSilver and Gueridon serviceBooking customers in and out for meals when providing cover for other staffdevising staff rotas and levelsbuilding host and guest relationshipsbafta film awards 1999, vip after show partys for west end shows on the strand and at shaftesbury avenue, fashion magazine award shows london fashion week, royal family grand charity balls, vip guests, music awards after show parties, film premiere after shows and conferences.Trained by the school of the savoyFamous guests Include Sir Winston Churchill, Frank Sinatra and Maria Callas who have stayed here.Royalty have also been guests here including from abroadAuguste Escoffier and Ceasar Ritz both began their careers here.I also covered Claridges, The Berkeley and the Connaught Hotels when they were in the same hotel group which included flawless service from entry to leaving.i have also worked in conferencing and banqueting within a hotel at manchester airport radisson sas covering conferences and banqueting.i have also worked for shire inns , bass taverns , radisson sas , varoius bars and restaurants in a variety of customer facing roles including experience of stock ordering, cellars, budget / cash flows.I have also worked for a variety of catering establishments within the lancashire area prior to 1999 whilst at catering college such as shire inns , whitbread , burnley football club , bass taverns . shire inns and a wacky warehouse. Five years experience within this area. Show less

Reedley, Burnley

part time casual christmas worker.duties included :silver servicesetting up and clearing tablesbar workcashing up of bar takings after service

Bachelor'S Degree, Events Management

Activities and Societies: aikido club, any martial arts club with and without weapons, organizing events on the degree, gym, helping.

Ba Honours Events Management, Tourism, Hospitality And Events

Activities and Societies: aikido, karate, ninpo clubs staging an event 2010, managing the event 2011. gym on roker avenue Outside Uni I.

Btec National Dlploma, Hotel & Catering Institutional Operations

Activities and Societies: French cuisine cooking course to le touquet Wine and Spirit Education Trust martial arts - ninpo, iaido, kendo.

9 Gcse'S, Maths , Science , English , History , Food Studies, Pass

Activities and Societies: i palyed in the woodwind section in the school orchestra. i also took part in the Young Enterprise scheme.