Cameron Alexander Email and Phone Number

• Create applications in Python and C++• Utilize Robotics Operating System (ROS) to control and operate a mobile robotic platform• Maintain and configure various sensors and devices to operate alongside the mobile robotic platform• Flash, image, and configure Nvidia Jetson TX2 boards and Raspberry Pi's running Ubuntu• Improve workspace setup time by creating bash scripts to configure Ubuntu as needed• Create DockerFiles and containers to automictically set up development environments• Manage Gitlab branches for new features and testing• Customize and print 3D models• Manage team of 6 employees• Create applications utilizing Flask, Redis, and SQLAlchemy

• Created scripts in Bash and Python monitoring AWS infrastructure allowing for on-demand scanning of AWS Services for potential vulnerabilities utilizing AWS SDK, Golang, and Bash• Designed CloudFormation Templates for the creation of AWS IAM resources• Managed and Deployed scripts utilizing Gitlab and Gitlab CI/CD pipeline allowing for easy reset of demo environments• Implemented optional stages in QA CI/CD Pipeline• Created docker Images using DockerFiles and maintained in AWS ECR for easy deployment• Created SQL Scripts for easy and accurate database maintenance• Improved application testing robustness by creating new testing scripts in selenium

Assist faculty, staff, and students with connecting to campus infrastructure and equipment• Determine AD account issues for UNF faculty, staff, and students• Deployed Windows 7 and 10 images to workstations utilizing Altiris Deployment Solution and SCCM• Deployed Mac OSX images and applications in Casper Management Suite• Reviewed and remediated non-compliant student devices in Safe Connect Management Console• Provided onsite technical assistance for classroom A/V equipment• Ensure all lab and library computers are frozen using Deep Freeze• Assisted students and professors with issues relating to Blackboard and Canvas Learning Management Systems

Resolve cybersecurity incidents and create framework documentation and playbooks • Owned Security Incident Tickets from Dell SecureWorks to full resolution• Gathered Threat Intelligence on latest malware and attack vectors for detectable Indicators of Compromise to be implemented in CSX security posture.• Reviewed emails and attachments provided by end users for malicious elements in Cisco Ironport and Microsoft Exchange 2013• Reviewed vulnerability logs and reports from Tenable SecurityCenter and Nessus• Managed Symantec Management Console for scanning of potentially compromised workstations• Analyzed network packet traffic in Wireshark for troubleshooting of Bluecoat Proxy issues• Trained on utilizing Splunk ES for reviewing security and audit logs• Created framework documentation for processing and analyzing Threat Intelligence• Created workflow documentation for handling and implementing of Vulnerability Management• Lead daily Threat Intelligence Scrum• Assisted CSX Teams with updating business continuity plans in Assurance for DR purposes• Participated in DR exercises and round table lessons learned discussions

Provide tier 3 server and application support to over 200 small business client infrastructures• Determine root-cause analysis for Windows Server 2003 – 2012 R2 AD, DFS, DHCP, DNS, GPO, IIS, and LDAP related issues• Determine root cause analysis for Microsoft Exchange related issues in both onsite hosted and Office 365 hosted configurations• Manage client VMWare Infrastructure for clients with hardware located on client premises• Manage client Windows RDS and Citrix Infrastructures including installing hotfixes, managing policies, installing and updating software, and root cause determination for new and existing issues• Manage configuration, installation and support of hardware in a Microsoft Windows/ VMWare ESXI environment to the specifications of client proposals• Manage transition of client network infrastructure during network hardware upgrades, ISP service cutovers, and ISP failover configuration and testing• Manage client physical and virtual server backups utilizing StorageCraft ShadowProtect• Provide remote and onsite assistance in supporting client infrastructure during hardware, software, and network related projects• Perform physical to virtual conversions of existing client hardware infrastructure to iVenture Hosted Cloud Infrastructure• Coordinate transition of client mail flow to iVenture Hosted Barracuda Spam Filter and Email Encryption• Configure Dell SonicWALL, HP, and Cisco branded networking equipment• Monitor network performance and resolve issues relating to improper routing, firewall, and ISP issues• Consult with clients regarding implementation methods for hardware and software upgrades• Monitor client network and server environment leveraging PRTG, Labtech, and ScreenConnect• Document all work done and client interaction in ConnectWise

Manage the installation, configuration, and usability of servers and desktop computers• Assisted coordinating expansion into new building space including adding an additional data center• Managed multiple IT upgrade projects including migrating users to Windows 7 and Office 2013 with minimal downtime• Maintained Windows AD, DNS, and GPO alongside Office365 Admin Portal• Created Group Policies in AD for software installation and adding network shares/printers• Created batch, visual basic, and PowerShell scripts for automation of system task and monitoring• Managed weekly server and storage backups using Backup Exec 2010 and Networker 8.0• Leveraged Dell KACE appliance for deploying windows images and software, tracking computer inventory, and handling support tickets• Monitored and provisioned company mobile devices using AirWatch Mobile Device Management• Consulted with vendors on computer hardware and software purchases• Trusted to manage the IT infrastructure in the absence of the IT Manager• Acted as IT department liaison to make sure IT meets departmental productivity needs• Served as full technical support for onsite and remote users• Developed and deliver staff training on use of hardware and software purchased• Assisted in the development of IT SOPs, guidelines, and support protocols• Ensured desktop computers interconnect with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, and application servers

Provide in person computer hardware/software support to students/faculty/staff though our on-campus walk-in center • Developed the workflow protocols and procedures used for repairing computers• Diagnose/Replace/Repair of broken computers and computer screens• Created custom Windows Images for quicker computer turn-around time• Managed a group of students that worked on computers brought in for repair• Troubleshooting and repair of malware, corrupted applications, and system errors• Ordering, managing, and tracking inventory of equipment used for repairs• Backing up and restoring data through disk imaging and data recovery programs• Documenting all work done through Remedy and updating solutions to office wiki page