Customer Quality EngineeringTeam Leader 9 staffEarly detection and resolution of critical field issues (Import Vehicles)Accelerate resolution to minimise the impact on customer or recall activity.Monthly progress reporting of key items to President and VP.Liaise directly with Japanese Quality and Design departments.Conduct "Go and See" activities to gather information on key items.Co-ordinate any required field visits by Local or Japanese staff.Warranty analysis to highlight trends and key items. Including weibull forecasting.Co-ordinate supply and local testing of countermeasure parts.Co-ordination of rapid supply of parts for extreme customer complaint.New Model Development process to prevent Previous Concern Reoccurence from a Market and Customer viewpointDec 2003- dec2006Roles:Body - Shell2004 - spent 1 year in Japan - TMC Interior Dept.Liaison between Australian Supplier and TMC Design departments.Level up of release data from TMC using Catia.2005-2006 Production preparation for Body parts - Camry/Aurion Team leader - 3 staffAssist Suppliers in schedule creation and problem resolution to meet short timeframe targetsWeekly reporting of project concern status to Production Chief Engineer.Management of Design Validation process. Including initial roll out and explanation presentations at supplier conferences.Plant Resident Engineer during 2006 Camry/Aurion production trials.Active review of Pre-production builds. Daily reportingLooking back Kaizen activity report to TMCA Senior Management.Projects: Camry - Design of Centre Console and Body mounting brackets.Design of Centre Console A/C duct.Resin and Sheet metal liaison between TMC and supplier.Liaison with supplier and TMCA, TMC and TMMK QC (USA). Hilux - Local team leader. - 3 staffSheet metal design.Training:Japanese Level 4Toyota Problem SolvingToyota Hybrid Systems.Toyota Body ElectronicsVictoria Police Crash investigationCatia V5 TMC accreditation

Automotive safety productsRoles: Project management in accordance with Autoliv corporate processPPAP submissionProject planningCustomer and supplier liaisonDesign brainstormingCAD designer C3P I-deasFinite element analysis3D Moldflow analysisCAD designer CatiaCAD drafting AutoCADC3P Ideas submission to Ford via MetaphaseCAD office supportEquipment justification and acquisitionMonitoring Backup proceduresDrafting standard managerProjects: Ford Territory (7 seat people mover) I-deasCurtain Airbag - Design of 3 row Curtain (patent applied for and approved)PAB module - Design of new door with carryover moduleFord Falcon (4-door sedan) I-deasPAB, SAB modules Concept development, Packaging, Design of containers, doors and airbagsDAB and Steering wheel Concept, packaging, feasibility, modeling, assembly, drafting.Collaboration with Izumi Japan on steering wheel design.Seatbelts - Belt layouts and packaging; Seat belts - Cad support to intensive Korean development projectsGeneral Motors HoldenSAB - Modification of existing design PAB - Modification of existing design for cost reduction GeneralCatia site restructureCad standards and work procedure implementationAll C3P I-deas implementation and administration.Implementation of exchanged data backup and loggingMatrix (Project Data Management system) Implementation and administration.; Vacuum formed plastics and carpetsRoles: CAD designer C3PCAD drafting AutoCADEngineering project managementRapid prototypingTraining:FinanceUnix administrationIdeas CAD 25days

CAD designer C3PCAD drafting AutoCADEngineering project managementLaser CAM programmingManual prototyping