Cameron B. Email & Phone Number

Work with Account Executives to provide pre-sales support for potential clients, write Statements of Work, and perform local and remote messaging infrastructure installations for the Professional Services department.Train, become certified, and remain current in all messaging-related software and services, in addition to any hardware, software, or services assigned to me by management.Accomplishments:Became an MCSE in Communication, MCITP: Virtualization Administrator on Windows Server 2008 R2, and MCITP: Lync Server 2010 Administrator.Passed approximately 20 Microsoft, Symantec, HP, and McAfee certification exams.

Seattle, Wa

Maintain the daily messaging operations of a multi-site environment for Oregon’s largest law firm, including integration with onsite archiving, external message hygiene, ActiveSync, and Blackberry Enterprise Server.Work as a team with server and network engineers to provide impeccable support, plan and achieve tech plan items, increase network and server reliability, and strive towards the goal of moving to a new data center. Accomplishments:Successfully designed, installed, and configured a virtualized Exchange 2010 upgrade, coexisting with Exchange 2003, and consolidating all mailboxes to the corporate datacenter.Successfully upgraded and consolidated all remote Blackberry servers to the corporate datacenter.Increased Exchange high availability and fault tolerance to include the disaster recovery site.Passed four Microsoft Exchange certification exams in one year, becoming an MCITP Enterprise Messaging Administrator in Exchange 2007 and Exchange 2010.

Work with various project managers on MAC (Move, Add, Change) requests for departments throughout the Northwest regional organization. Continue to cross-train in several aspects of desktop refresh, the automated build process, and team leadership.

Maintain daily operations of a 350 computer, six server network for over 700 users.Duties:Prioritize and troubleshoot faculty, student, and staff technical support requests.Ensure high availability to critical academic, business resources, and parent/student portals.Install, configure, and upgrade hardware, software, and applications on servers and workstations. Accomplishments:Networked every classroom in the building, allowing electronic attendance and access to all network resources for teachers and students.Successfully upgraded Microsoft Exchange Server from 5.5 to 2000, then from 2000 to 2003 with full Active Directory integration.Planned and adhered to a three year hardware and software upgrade cycle for all servers and workstations.Eliminated the need for outside computer contracting support, saving thousands of dollars a year in the process.Implemented the Parental Access Support System (PASS), where the student records server and Internet server allowed parents and students to access schedules, progress, grades, and attendance over the Internet.Created and sustained a consistent environment, with all workstations having the same operating system, versions of software, and access to the same network resources.