Cameron Berg Email & Phone Number

-Manage engagement and relationship between IT and multiple Business Units to deliver technology solutions that align with strategic objectives-Manage and prioritize a large, ever changing, project portfolio of large key business initiatives-Primary point of contact interfacing between IT and Business Units-Use platforms expertise to create, gather, and refine cross functional and technical business requirements on all assigned projects-Translate business requirements into impactful features that can be leveraged by IT managers and architects to define technical planning solutions-Serve as trusted advisor to a multitude of department leaders and project managers-Effectively communicate project status and road blocks to Directors, Vice Presidents, and Executive level employees-Manage and maintain a complex catalog of wireless plans and value added services

Englewood, Colorado, United States

- Provide key wireless process insight when acquiring entirely new brands and entering wireless space.- Collaborate with large project teams of senior managers and VPs to plan for new company acquisitions.- Create billing timelines and present to VP level employees.- Determine and exectute key acquisition activities.- Meet with, business wide, cross functional teams to determine billing needs for new projects.- Under tight deadlines, work with process optimization/reporting teams to develop creative solutions to support impactful acquisition and retention initiatives.- Create secure, accurate process maps and reporting to support multi million dollar government programs.- Adhere to strict guidelines and practices from the Department Of Justice in relation to acquisition of other companies.- Reconcile multi million dollar invoices from 3rd party partners

Englewood, Colorado, United States

- Analyze large data sets to create KPIs and identify trends.- Audit and reconcile large data sets for new and existing initiatives in order to ensure accurate billing of customers- Identify issues within billing programs or promotions- Present issues and proposed solutions to director level based on researched trends and confirmed analytics.- Support Internal employee programs as well as external customer programs.- Focus on process improvement by automating and/or training offshore resources.

Franklin, Tennessee

• Reccomend solutions, provide feedback, and effectively communicate with frontline Business Sales Managers, Managing Partners, and District Managers. • Coordinate account changes on sensitive business and corporate accounts while following state and federal laws or guidelines. • Thoroughly document changes and steps taken for all support actions in work flow management system. • Submit all work and documentation for auditing purposes. • Worked with small and corporate business account CEOs and IT managers to communicate business needs to sales managers.•Provide master level knowledge in relation to online business portals, sales support tools, and Business Promotions.• Provide training and continued support to incoming new hires from various departments company wide.• Awards: Coin Of Excellence 2018, Highest Accessory Sale Revenue on team for August 2016, Passed 100% of Audit Inspections

Nashville, Tennessee

• Answer customer inquiries and solve customer issues • Drive revenue and customer loyalty through critical decision making. • Consistently meet and exceeded performance metrics• Selected by multiple associate directors to work on special organizational performance projects. • Drove strong results in cost control and churn metrics with minimal supervision.• Coach other representatives on a full range of performance metrics.• Coordinate meetings with multiple representatives, supervisors, and associate directors in order to discuss representative coaching reports and opportunities.• Encourage self serve options in order to drive down operating costs

Lamoni Ia

- Authored many informational, event, and human interest articles for varied student demographics- Assisted the Director of Communications in design and organization of website images and content- Organized meetings and photo-shoot times- Conducted student interviews

Bachelor Of Arts (Ba), Business Administration/Management

Bachelor Of Arts - Ba, Communication