Cameron Bignucolo Email & Phone Number

Guelph, Ontario, Canada

Global Office Administration - Teams policies, Managing exchange Quarantine zone, making policy changes to ensure our Microsoft Secure Score is above 85% without impacting Operations.User Administration - Creating and Managing user profiles with appropriate access and licensing based on requests from HR.Asset management - Designing and Tagging devices with asset tags. Keeping records of PO numbers, Serial numbers, Purchase/Arrival/Expiry dates, Device name, model, assigned… Show more Global Office Administration - Teams policies, Managing exchange Quarantine zone, making policy changes to ensure our Microsoft Secure Score is above 85% without impacting Operations.User Administration - Creating and Managing user profiles with appropriate access and licensing based on requests from HR.Asset management - Designing and Tagging devices with asset tags. Keeping records of PO numbers, Serial numbers, Purchase/Arrival/Expiry dates, Device name, model, assigned user, location, and status.Software management/troubleshooting - Managing device names, domains, installation and removal, and general issue resolution via tickets.Hardware management/troubleshooting - Procurement of various devices, deployment, regular maintenance, and general issue resolution via tickets.Server maintenance - Windows updates, Shipping software updates, checking drive space, and preliminary check to ensure the systems are functional.Projects - Consulting with members from operations and providing solutions/automation to current or new operational practices.Layer 1 network troubleshooting.Recording how-to videos for Knowledge base.Training new IT operations hires. Show less

Guelph, Ontario, Canada

Problem resolution and investigation of our WMS - investigation of any issue reported by operations ranging from fixes issues resulting from SOP breaks to RCA of unknown system issues using data analysis, past experience, and experimentation.User administration - providing/revoking login credentials and specific access levels for employees based on requests from HR.Device management - recording and updating data on SharePoint of who and where all devices are located such as laptops,… Show more Problem resolution and investigation of our WMS - investigation of any issue reported by operations ranging from fixes issues resulting from SOP breaks to RCA of unknown system issues using data analysis, past experience, and experimentation.User administration - providing/revoking login credentials and specific access levels for employees based on requests from HR.Device management - recording and updating data on SharePoint of who and where all devices are located such as laptops, desktops, rf scanners, etc.. have been deployed.WMS Configuration/change implementation - Communicating with operations and Manhattan scale regarding any requested changes made to the base system. Testing and configuring these changes in training environments before deploying to production.General office 365 assistance - mainly Outlook, Teams, SharePoint and Excel.Phishing campaigns - create and automate phishing campaigns and targeted training to identify weak links in end users to improve security.Layer 1 network support.Software management/troubleshooting - Managing device names, domains, installation and removal, and general issue resolution via tickets.Hardware management/troubleshooting - Procurement of various devices, deployment, regular maintenance, and general issue resolution via tickets. Show less

Guelph, Ontario, Canada

Client and LP requested RTVs – Transferring, Consolidating, verifying physical item/lot count to inventory in system, form creation, communicating to client and adjusting inventory out with appropriate Code/Chargeback information.Problem solving- Solving IC/OPS system issues before IT escalation.Hospital – Inspect inventory and quarantine any stock that does not meet OCS standards. Auditing Hospital bins quarterly to ensure the physical units match Scale and Hospital… Show more Client and LP requested RTVs – Transferring, Consolidating, verifying physical item/lot count to inventory in system, form creation, communicating to client and adjusting inventory out with appropriate Code/Chargeback information.Problem solving- Solving IC/OPS system issues before IT escalation.Hospital – Inspect inventory and quarantine any stock that does not meet OCS standards. Auditing Hospital bins quarterly to ensure the physical units match Scale and Hospital log.Returns – Processing RTS, RMA, and RTW with appropriate adjustment code and information according to the reason provided by Loss Prevention and OCS while communicating any discrepancies.PO investigation – Analysis of pack slip, transaction history, and receiving reports to locate and correcting any variance. Updating OCS and Team with any issues found during the investigation. Requesting Overage Pos and Short close requests when applicable.Inventory variance investigation – Correcting large inventory variances, checking previous adjustments, old locations, large overage/short close requests.Item setup – Measuring and inputting dimensions, creating TI/HI and assigning replenishment capacities/Forward Pick location.Inbound – Quality checking SKUs ensuring the Lot, packaged date, Description, Grammage, GTINs, quantities, and Excise seals are compliant with our records. Notifying OCS of any issues.Reworks – Form creation and Notifying OCS of any Non-Compliant items that may be altered to become sellable found during and or after inbound quality checks. Rejecting or RTV any items that cannot be altered.Training IC associates as a replacement for my succession as IC Supervisor. Show less

Guelph, Ontario, Canada

Constantly monitor OCS orders throughout shift. Prioritize orders by time and carrier to make sure that they are up to date.Operate as quality control for picking and packing. Replace any damaged products to maintain customer standards.Report any shortages on ecom/wholesale orders to management. Updating customer orders.Keep up to date with business needs. Making changes to labour placement in eCom, Wholesale, MHE, Nesting, and receiving departments.Trained in triage… Show more Constantly monitor OCS orders throughout shift. Prioritize orders by time and carrier to make sure that they are up to date.Operate as quality control for picking and packing. Replace any damaged products to maintain customer standards.Report any shortages on ecom/wholesale orders to management. Updating customer orders.Keep up to date with business needs. Making changes to labour placement in eCom, Wholesale, MHE, Nesting, and receiving departments.Trained in triage process. Dealing with problems that come up throughout shift with minimum impact to the customer.Training GL's as a replacement for my succession as WMS Controller.Worked with Inventory Control, trained in Cycle Counting, RMA and RTS functions.Became lead for Transportation processes - Filling out and making sure all paperwork is correct and accounted for. Loading ThreeSixty, rogue, PE, and QMS trucks in a safe and timely manner.Filled in for supervisors when they are absent, overseeing departments to make sure they are meeting daily goals and targets.Trained GL's in waving process in a backup role with great success.Worked with supervisors and managers in making sure Standard Operating Procedure are correct and up to date. Show less