Side e-commerce business co-owned and managed in South Africa. • Revamped existing static webpage to dynamic e-commerce website using WordPress• PHP scripting to add additional functionality• UX/UI design • Creating and running digital marketing campaigns

• Collaborated extensively with Business Analysts and Software Developers on several I.T. projects designed for Financial Planner & Retail Investors. Responsibilities included gathering use cases, representing business cluster in project meetings, as well as coordinating user acceptance testing. • Led the national business development strategy for the Absa investment platform with over $130 million in asset under management (AUM) that offers several financial planning solutions to Financial Advisers and their clientsKey Achievements:✔ Enhanced the investment planning and analysis capabilities for clients by contributing to the customization and integration of software systems.✔ Surpassed ambitious performance targets during volatile economic periods in the country by securing new lucrative clients, growing existing accounts, and cultivating and strengthening relationships with stakeholders

• Creation and presentation of visualized financial data at monthly budget meetings including assets, liabilities, equity, income, expenses, and cash flow• Overseeing of day-to-day financial activities for specified division• Created financial forecasts for business units• Automate reconciliation of financial transactions between new and legacy systems. Automating +- 2000 monthly transactions utilizing VBA• Automate computation, and addition of financial data from various Excel based reports into prescribed template for month end reportingKey Achievements:✔ Significant reduction in processing times to reconcile financial transactions by creating various VBA scripts to automate reconciliations

• Offered support to users of the investment platform by investigating and resolving complex technical issues • Responded to inquiries and complaints from relevant stakeholders in a professional and timely manner• Authored detailed reports to document complaints, isolate trends, and design solutions.Key Achievement:✔ Increased the accuracy and efficiency of the account reconciliation process by 60% by automating several processes

• Managed relationships between internal and external parties including Financial Advisers and direct clients• Raised awareness of the legislation, tax implications, and processing requirements for various Absa products