Monitors health and status of private and government networks and end devices, providing 24/7 support. Responsible for troubleshooting and diagnosing networking issues from small networks to County and Statewide outages. Communicates complex issues and processes through both ticket-based systems and direct contact, keeping disparate parties and organizations informed of developments and resolution.

Provides on-site, remote, or lab support solutions to recover damaged or degraded digital storage devices and networks.Develops, plans, and builds systems to meet customer needs for data availability, integrity, and confidentiality.

● Joint Cyber Analysis Course (JCAC) at Center for Information Dominance, CorryStation, Pensacola, FL.● Windows/Unix management and configuration.● Object oriented programming, shell scripting, windows batch files.● Router/firewall security implementation.● Advanced packet analysis and deconstruction.● Application of wireless network procedures.● Identify enumeration, exploitation, track covering, and backdoors on networks.● Application of various security measures to prevent unauthorized information access.● Application of forensic and malware analysis in multiple languages including assemblylanguage.