Cameron Brown Email & Phone Number

Northwich, England, United Kingdom

• Main Duties Include:
• Be the “go to” person within the client for software, hardware and services requirements
• Drive retention and growth amongst our most valuable customers by understanding their business needs and helping them to succeed
• Enable successful roll-out of ASM’s offerings and innovation technology vendors to customer employees
• Collaborate closely with the wider sales team to support customer’s requirements, renewals and expansion of opportunities
• Achieve and maintain any agreement specific SLAs both in terms of customer delivery and vendor expectation/obligation

Northwich, England, United Kingdom

• Main Duties Include:
• Liaising with customers
• Creating accurate and detailed quotes
• Maintaining data in CRM
• Help to drive and increase profitability
• Accept and prepare sales orders for processing prior to passing to the admin team

• Tech (Hosting)Main Duties Include:
• Resolving clients issues regarding upgrades and possible sales opportunities.
• Organising and executing client calls/meetings.
• Liaising with other teams such as technical support, billing, cancellations and finance.
• Communication with senior members of the company as well as CEOs and CTOs of client companies.
• Creating and sharing Microsoft Excel reports of sales opportunities, service cancellations and lead generations through the ticketing systems.

Northwich, England, United Kingdom

• Being a Courier Advisor was my role whilst studying a Customer Service Level 3 Apprenticeship.Main Duties included;
• Processing courier queries raised by Customer Service advisors
• Raising issues with courier providers
• Arranging collections with couriers
• Follow up on investigations
• Working to department targets

Northwich, England, United Kingdom

Northwich, England, United Kingdom

College, Business Studies, Business Management And It, A, A*, A*

Customer Service Level 3 Apprenticeship, Merit

Education record