Cameron Byrd Email & Phone Number

Orlando, Florida

Responsible for safe opperation of various attractions in area. Communicate ride experiences to guests, so they can better judge if rides are suitable for them. Use of themed language to immerse guests in stories.Work with fellow Cast Members, Coordinators and Leadership to efficiently resolve downtimes and communcate to guests attraction status.

Orlando, Florida

Responsible for selling themed merch to park guests.Kept stock of store items so guests could easily purchase popular items.Engaged with patrons to iquire about what merch of specific characters, movies and Disney brands they may be interested in buying.Ringing up, bagging and providing appropriate change for items.Re-arranged and "fluffed" product displays to look appealing to guests.

Orlando, Florida, United States

Role accomplishments includes: - Welcoming new and returning guest(s) to resort.- Going over resort features (Room location in relation to Lobby, resort dinning and shopping options, transportation options from resort to theme parks). - Assisting guests with mastering their skills with resort app to make their vacations even more "Magical.",. - Creating memories that last a lifetime by making the check-in process fun, personal and unique (Such as giving all guests a 'High Four' with a Mickey Mouse glove, noticing Disney Character apparel and bantering with guests how they know them/ what adventures have they been up to with that character, and sometimes adding a little comedy to check-in process to set guests as ease after a long day (for most) of traveling and acknowledging their "True Adventures" are now beginning).- Worked with fellow Cast Members and leaders to raise Guest Satisfaction scores over 75% from previous Holiday Season in 2021.

Miami, Florida, United States

Provided informational, photogenic and comedic tours of one the MLB's newest ballparks! Duties included: - Welcoming fans to the ballpark, - Going over pricing details for walk-in fans for day-of tours, and helping them access passes tickets for tours.- Showcasing ballpark features (Retractable roof structure, ballpark bobblehead museum, media broadcasting rooms, club level seating/suites, player clubhouses/locker rooms and the baseball playing field). - Conducting tours for small intimate groups to large groups of 15 or more guests both with fellow tour guide(s) or by myself. - Provided moments for fans to showcase their passion for the sport by offering trivia questions, letting them share their stories of their favorite baseball-related memories (Past or present), or even giving them the chance to pose like their favorite players for their on-field photo. These duties and more lead to many baseball tour experts stating that out of all 30 ballparks they visited that, "This is the best ballpark tour I've been on by far!"

Miami, Florida, United States

Created "Home Run!" experiences by: Enthusiastically welcoming all guests and fans to ballgames and events at LoanDepot Park, and hyping them up for an unforgettable experience. Scanning fan tickets and providing directions to seats, food location suggestions based on fan preferences, ballpark attractions for the family, etc. Was responsible for guest safety and the safe operation of venue's escalators and elevator while in guest use. Worked with team members and other departments to resolve fan issues in a efficient manner so guest could back to enjoying event(s). Acquired leadership skills, work discipline habits and communication skills not only to lead fellow teammates to success, but to also become a more a productive member of Marlins organization to make any event a "Grand Slam!"- from ballgames to concerts to school graduations.

Orlando, Florida, United States

Helped "Pilots" enjoy their flight by:Assisting guests safely load/unload from over 300 gondola cabins on system.Providing guests directions for how to access theme parks/resort hotels on system.Checked system everyday to monitor whether ride safety systems (E-Stops, track switch for ADA cabins, system restart buttons) were working as normal.Performed such duties as: Monitoring ride cameras, other cast/guest behavior through cameras, detailing any system faults to leaders and maintenance, and restarting system safely should ride motion have to be stop temporally when in "Tower" position.Added themed language based on different cabin designs to immerse guests for their" Most Magical Flight on Earth."

Orlando, Florida, United States

Immersed guests in magical storytelling worlds by:Using themed "Show" language to welcome guests to attraction(s).Detailed to guest(s) attraction story, sensory-element details, ride/show systems, and intensity levels.Monitored and adjusted queue lines to improve guest flow. Assisted loading/unloading guests from 5000 seat theatre in efficient manner for their 3D "Experiments".Made sure attraction areas were neat and organized.

Associate'S Degree, Hospitality Administration/Management

Activities and Societies: Trio Student Support Services (Miami-Dade College- North campus), Club Pineapple (Miami-Dade College- Wolfson.

High School Diploma, Hospitality Administration/Management