Cameron Carter Email & Phone Number

London, Gb

London, United Kingdom

London, England, United Kingdom

Project Manager for numerous concurrent projects ranging in scale from 6 months - 2 years.Responsible for the full project life-cycle. Running workshops during project creation all the way to managing the release and post project reviews.Bridging the communications between Business & Technical teams.Overseeing the combined efforts of multiple teams to achieve co-dependent targets.Worked with third-party companies to achieve joint project deliveries.Encouraging Agile practices within development teams.Managing client interactions and escalations.Responsible for tracking and escalating deviations to forecasted budget and project timelines.Reporting at an executive level in formats of regular updates and monthly Steering Committees.Improving project governance processes building consistency across the company.

Auckland, New Zealand

Project Management:Mapped existing workflows & processes.Planned & designed workflow systems which resolved problems, improved efficiencies, removed errors and increased speed of delivery.Oversaw the work of a team of developers (Scoped, managed and tested their work).Mapped out the New Zealand Tax Legislation in plain language designing a calculator for developers to build.Oversaw the combining of two company systems without business interruption.Directly managed the KPIs & performance of a team of developers. Ensured the team remained motivated & supported.Managed the technology budget of the company. Coded & tracked business expenses.Oversaw numerous company releases. Ensured staff were aware & educated on new systems preventing business interruptions.Product Management:Met with key stakeholders to understand the needs of our customers.Ran surveys across pilot groups to gain feedback on upcoming projects.Ran UX sessions to ensure client facing projects were easy to understand and use.Identified projects which placed the company within existing workflows of customers encouraging increased & stable use of TMNZ.Studied heatmaps and created customer profiles. Developed the profiles into walkthroughs to ensure customer retention & prevent dropoff.

Tax Management NZ is New Zealand's original tax payment intermediary approved by Inland Revenue, allowing taxpayers to manage provisional tax and reduce their exposure to use-of-money interest.My Role;Working in the Customer Support team taking pride in finding solutions for clients and making their tax transactions as easy and painless as possible.

Auckland

I maintained Cityhop's fleet of carshare cars, trouble shooting, customer service and general admin.

Auckland

Office work and assisting on big event days.

Auckland

Helping hand out promotional materials on Cityhop, talking to people about how car share works.

Graduate Diploma, Business

Bachelor Of Science - Bs, Psychology

Cambridge