• Regional sales – Leading 180 team members with offices in Syd, Bri, Adl & Mel. Supporting 200 Dealers across 300 sites Australia-wide. Driving performance for new & used vehicle sales, finance, parts, servicing, training & retention programs.• Strategic franchise development - Strengthening Dealer network operations through building capability & capacity. Implementing strategic market representation.

• Warehouse operations & distribution - 400 team members across Syd, Mel, Bri & Dar sites. Continually improving safety, productivity & service rates to global best standards• Inventory management - Demand & supply planning & procurement to support parts & accessories delivery to 200 Toyota Au Dealers & export customers• Business development – Maximising value chain opportunities & protecting our brand from non-genuine counterfeit & parallel imports

Leading franchise market representation & Dealer performance for new & used car sales, parts, servicing, technical training & retention programs.

• Corporate Affairs - Business strategy, sustainability, government lobbying, risk, compliance & CSR • Human Resources - Org change management, business partners, workforce planning, IR, employee engagement, diversity, payroll, systems, superannuation & talent management • Legal – Guidance & protection to the business, policy & regulations.• General Affairs - Company fleet, catering, security & major property projects• Advance planning - MaaS, connected vehicle services, C-ITS, big data analytics & hydrogen.

HR - Strategic planning, manufacturing exit, org change management, org structure design, recruitment, business partners, workforce planning, IR, team member relations, employee engagement, diversity, fraud program, payroll, systems, superannuation, talent management, training & development. GA – Company fleet, catering & property.

• Operating at Board level, leading a team of 20 HR professionals operating across TMCA. • Leading employee transition project for local auto manufacturing closure by end 2017- implemented plan to retain & motivate 2,500 plant employees to maintain quality & supply until the last car- aim for employees to remain passionate advocates of the brand- employee support program will be best ever example in Au with 90% outplacement target.• Leading relocation of Sales & Marketing divisions to Melbourne in 2018. Must retain & motivate employees, capture knowledge, ensure business continuity & continue auto market leadership. Secured $175m budget for HR related costs.• HR strategic planning– leading org structure design for new company from 2018 post manufacturing. Reduced number of Divisions by 30%, management layers by 50%, classifications / grades by 80% & increased span of control by 100%. Reviewed 1,300 roles & created new position descriptions.- leading new company selection process for downsizing from 3,900 to 1,300 roles.• HR daily business- annual recruitment for over 200 roles- workforce planning for 20 Divisions with over 200 promotions & rotations annually- business partners are strategic enablers for Product, Finance, Purchasing, HR, IT, Sales, Marketing, Service, Parts, Franchise Development, Retail Development, Regional Offices & Lexus Divisions [this covers 1,500 employees]

• Led co-wide business reform taskforce - established structure, targets & strategies for a sustainable business model. Required to breakthrough systemic problems in manufacturing cost, procurement, HR practices, labour cost, imported vehicle distribution, after sales, FX exposure & government support. Strong links to Japan head office. Achieved profit targets for first three years.• Corporate strategy - designed & deployed Long Term Business Plan & annual Hoshin throughout the business. - led confidential study on whether TMCA should exit local manufacturing, including analysis / impacts of exit costs, local suppliers, employees, Gov, sales volumes, brand & reputation / CSR.- led taskforce to study additional local model for Altona plant.• Environment policy - implemented award winning co-wide Environmental Management System [EMS], Dealer & Supplier programs, 3-year Environmental Action Plan with CAPEX & benchmarked results against overseas Toyota plants. - developed business case for $20m large scale co-gen & solar carbon abatement project at Altona assembly plant. Benefits were cost & emission reduction, energy security and CSR. Leveraged 1:1 Gov co-investment.- advised Vic Gov on strategic policy framework to boost sustainable business opportunities & cleantech export, employment & skills. Report released February 2013.

• Managed the Japanese President’s office & provided strategic advice on media, communications & government affairs. Joined all Board & top management meetings. • Learnt how the local Directors & senior executives in Japan ran the business & made the big decisions during the GFC. This was a once in a lifetime development opportunity.

• Camry Hybrid Project - led project launch team. Secured $90m plant investment, achieved targets for volume [10,000 units], quality, cost & supply to local & export markets.• Make v Buy – led strategic parts sourcing committee. Established strategic sourcing criteria and actually outsourced tyres, wheels, metal parts, pistons and other parts.• Engineering part & equipment changes - led from planning to assembly line implementation.• Production planning – production schedules, local & imported parts ordering, labour forecasting, future capacity & plant facility planning.• New model launch planning.• Manufacturing systems – led development & implementation of local & global systems. Eg. Assembly, eKanban, Logistics etc.

• Ran Altona Vehicle Assembly Plant – responsible to achieve daily efficiency, labour cost, on time delivery & production targets. Improved on time delivery to customer from 73% to 97%. Managed $5m upgrade of Assembly Line Control System.• Acquired deep understanding of the Toyota Production System & have practically applied these principles to future roles in sales & corporate services.

Responsible for - transportation of 160,000 Toyota & Lexus vehicles to Dealers- port accessory processing, storage & insurance- shipping 50,000 export vehicles to Middle East customers- $200m contract with Third Party Logistics contractor.

Production schedules, labour planning, parts forecasting & new model launch planning.