Keeping multiple high out yield machines running at once. Packing and shipping product. Quality controlling output. Pre-flighting documents and setting them up for printing through print manager. Light bindery and finishing work. Cleaning and maintaining work area and warehouse. Light machine maintenance.

Assisting customers to make prints off digital media and hard copies. Pre-flighting document and making sure they're good to run. Doing light document creation work such as type setting as well as scanning. Submitting quotes to costumers to make sure they're getting the best pricing they can for their jobs. Doing light finishing work such as binding, stapling, hand collation and lamination. Also doing wide format and oversize printing. Lastly, keeping the department orderly and clean while making sure the store is stocked and shelves are blocked.

Assisted customers in-game with issues such as harassment, technical support issues, reporting bugs and also billing issues. Assisted in email correspondence and was on quality assurance strike team for upcoming products and aided in smooth launch of Cataclysm expansion for World of Warcraft. Helped to test out new department standard operations and received gold level recognition for productivity.

Functioned as de facto supervisor during overnight shifts. Working retail point-of-sale. Fully trained and experienced with all branch location equipment including oversize output and finishing. Also experience with multitudes of image editing programs such as Adobe Photo and Illustrator. Fully trained in shipping procedures for FedEx as well. Production duties included running orders for customers in a timely fashion, light document creation work, scanning documents for filing, litigation for legal and businesses, and pre-flighting digital orders to make sure they are set up correctly. Finishing work such as lamination, cutting, binding and mounting. As well as keeping the store clean and well stocked. Assisting customers with issues in self-service copy and computer areas as well.Assisted in training of new employees. Getting them up to speed on equipment and procedures.