Senior analyst responsible for forecasting and reporting title performance and benefits usage for PlayStation PlusDevelop a reporting architecture by orchestrating an ETL workflow that aggregates millions of customers' live data into visualization-ready tables and develop digestible visualizations reviewed by executive-level management weeklyDevelop launch-ready visualizations to capture daily performance ahead of the 2022 refresh of PlayStation PlusPerform audience segmentation using both machine learning and business rules based models for targeting new product offeringsManage and iterate on an AI forecasting model to deliver actionable forecasts of customer engagementWork bilingually with offices in Japan, performing live interpretation as needed

Develop content for Riot Games, Red Bull, theScore, and other organizations in the world of professional gaming, developing stories and supporting promotion initiatives.Work bilingually in Japanese and English, interfacing with organizations in both countries and providing live translation on broadcast.Work with an editor under strict deadlines to develop as high of quality content as possible.

Lead developer and analyst on the TargetX Insights data analytics platform, delivering detailed information to higher education institutions on their recruitment and retention pipelines to facilitate targeting and optimizationDevelop and maintain a collection of interactive dashboards, comprised of over 300 individually-coded Views written in Python and PostgreSQLFacilitate the translation of customer Salesforce data into a platform-agnostic data warehouse format via extract-transform-load and perform fine-grain quality control on an individual basisBring a new dashboard focused on diversity, equity, and inclusion metrics from concept to productProvision and maintain cloud-based data warehousing using Heroku Connect to interact with Salesforce, PostgreSQL databases managed through AWS, and AWS S3 bucketsDeveloped a Python workflow for generating a full suite of customizable demo data intended to mimic the characteristics of a higher education institution's recruitment pipeline for a given semester and to insert those data into a Salesforce demo organizationSet up and manage Amazon EC2 to facilitate 24/7 updates to data warehouse through remote serverSupervise a team of remote contractors to facilitate code deployments to our production backend

Support both manufacturing sustaining efforts and research and development of Illumina's sequencing and genotyping technologiesAnalyze data to drive understanding of product health using R and SQLConduct focused investigations using Lean Six Sigma principles, and establish monitoring of key process metrics, to support ongoing manufacturing efforts and drive continuous improvementDrive the scoping, rollout, validation, and improvement of new information systems to address data provisioning and regulatory compliance Support the product development process from feasibility and planning stages to first customer shipmentDevelop and manage an intermediate ETL workflow and data warehouse to support dashboarding of high level KPIs

Developed scripts in Python for database cleanup and statistical analysis, integrated with the Salesforce.com API and LIMS (queried using Datomic).Acted as a case manager reaching out with clients to recover missing information and complete the billing and reimbursement process on orders. Worked with the business operations and sales teams to develop strategies for integrating our in-house database with Salesforce.com.Constructed a step-by-step guide introducing the use of the Salesforce and in-house APIs with Python for the rest of the client services department, aimed at instructing those with minimal to no programming experience.

Produce articles and interviews covering Team EG's professional players.Manage social media accounts (Twitter, Facebook) with followers in the hundreds of thousandsSupport brand promotion initiatives and write copy for associated sponsoring organizations

Processed blood samples in preparation for extraction and subsequent genetic sequencing.Worked with the lab director to set up a new sequencing lab ready for full production and inspection.Cataloged and QC company's genetic testing library for listing on third party sites.Worked to optimize the back-end flow of information from user registration to placing an order, and to improve production efficiency from receiving a blood sample in the mail to DNA extraction.

Developed coverage of professional competition for the official StarCraft II webpage and wrote customer facing copy for a pilot brand initiative. Grew esports-related site traffic by a substantial margin during my term.