Cameron Hanisch Email & Phone Number

Torrance, California, United States

Account Management: Oversaw eight multi-million dollar accounts, managing the entire order-to-shipping process to ensure comprehensive customer satisfaction and timely fulfillment.Cross-Functional Coordination: Directed communication across cross-functional teams, facilitating efficient and effective collaboration to achieve project goals and customer expectations.Process Optimization: Developed and implemented key processes that streamlined existing systems, contributing to a revenue increase exceeding KPI goals by $10 million.Data Analysis: Leveraged advanced Excel skills to monitor and track the progress of underperforming accounts, identifying root causes and implementing corrective actions.Customer Insights: Led discussions with accounts to gather feedback on product performance, providing actionable insights to product teams based on direct consumer feedback.Customer Relations: Ensured all account needs were met and expectations surpassed through proactive communication and regular process evaluations.Product Development Support: Assisted in the development of new products, from initial briefing to final retail production, utilizing 3D scanning, wear testing, and product insight sessions to enhance product quality.

Torrance, California, United States

Managed multiple multi-million dollar account order books to ensure on time and complete shipping. Facilitated communication with various outside companies like Wells Fargo to get accounts off of credit holds and other various shipping inhibitors. Fostered communication between multiple in house teams too create efficient and effective results allowing customer orders to ship as quickly as possible.Developed key processes in efforts to streamline and expedite our existing systems.Using excel reporting, constantly monitored and tracked the progress of various underperforming accounts to understand why and where the issues were occurring.Directly communicated with accounts to understand what products were doing well, what were not, and created feedback to give to our product team moving forward.Assisted with various wear tests, provided feedback and insight on how the products perfomed in various situations and environments.

Eugene, Oregon, United States

Athlete Engagement: Developed and nurtured relationships with high-level athletes to understand and address their product needs on a daily basis, ensuring optimal performance and satisfaction.Product Testing & Feedback: Assisted in the product testing process by distributing sample styles and conducting standardized surveys and interviews with athletes. Analyzed key insights and communicated feedback to Nike to drive product improvements.Helmet Production: Specialized in the design and construction of helmets and helmet accessories for over 120 athletes, ensuring each helmet met and exceeded rigorous safety standards with meticulous attention to detail.Customizations & Coordination: Orchestrated weekly discussions between players and staff to determine customized helmet and decal combinations, catering to individual preferences and requirements.Equipment Management: Coordinated with equipment staff to efficiently set up and break down practices, adapting to the unique standards and needs of each position coach to support smooth operations.

Maui, Hawaii

Was responsible for stocking clean plates, bar glasses. Sorted silverware and prepared silverware for tables. Did anything the waiters/waitresses required to keep the restaurant in order.

Bachelor Of Science - Bs, Business Administration And Management, Sports Business

High School Diploma