Cameron Hemperly Email & Phone Number

Library Administration, 777 Arnold Drive Suite #210, Martinez, California, 94553

- Handle administrative clerical tasks such as payroll, data entry, and file preparation using Microsoft Office and other applications. - Prepare staffing and call lists and communicate with library branches and their managers to ensure library locations across county have enough staffing for daily operation. - Answer and direct phone calls from outside administration (patrons, vendors, etc.) to appropriate recipients. - Occasionally manage and place supplies into shipment for programs at library branches as needed.

Ygnacio Valley Library Branch, 2661 Oak Grove Road, Walnut Creek, 94598

- Assist patrons at the Accounts Desk regarding library fines, technical support, issuing library cards, reference questions, and applications for meeting room use. - Assist co-workers with meeting room setup and takedown, router, packing and unpacking/processing shipment, weeding, - Open and close the branch according to procedures- Handle the counting of the previous day's collections and deposit when necessary.

Concord Library Branch, 2900 Salvio Street, Concord, Ca 94519

• Assist patrons with computer technical support• Assist reference staff in helping patrons locate materials• Assist staff with opening/closing library according to specific procedures• Process shipment, newspapers, inter-library loans and returns• Accounts Desk- Negotiate late fees on patron accounts- Process receipts for lost/damaged items• Detail-oriented tasks- Arrange library materials in alpha/numerical order- Locate misplaced materials and return to correct locations- Locate materials flagged for inter-library loans- Locate materials on hold for patrons at other branches in county- Weed library collection- Follow-up on intransit reports- Assist staff with community events held in library meeting room

Pleasant Hill, Ca

• Clean reinstalls of Windows XP and 7 on customer systems with the latest service packs and updates. • Installing the latest drivers on a wide variety of different models of laptops and desktops • Performed thorough multi-factor anti-virus and anti-malware procedures• Replaced damaged or failed parts, including notebook LCD panels and keyboards, hard drives, RAM modules, and power supplies, along with upgrades for applicable components by customer request. • Creating backups of customer files to be transferred to a new system or prior to reformat and reinstall • Data recovery of previously deleted files using utility programs. • Using a remote connection to troubleshoot and correct configuration errors on customer systems

Byron, Ca

• Clean reinstalls of Windows XP on numerous systems intended for use by teachers with the latest service packs and all critical updates• Installation of drivers on teacher computers with variable hardware configurations, including printers, Ethernet, and audio/video• Troubleshoot problems with computers delivering an effective and timely solution• Setup of numerous workstation terminals, including cabling management to minimize accidental displacement of equipment and tripping hazards• Setup connections on teacher computers to a mailbox database through Microsoft Outlook• Replacement of parts in standardized computer systems from same vendor with identical known good components

Associate’S Degree, Information Technology/Network Security, C

Associate of Arts Degree in Information Technology with a focus on Network Security. Includes concepts such as basic Cisco server use.

Various Computer-Oriented Courses Taken Piecemeal, Transferred To Heald College

High School, Regular/General High School/Secondary Diploma Program

Standard High School Education. Took a proficiency test to graduate in junior year.