o Establish and grow new business opportunities with potential customers through a relationship-based approacho Maintain and enhance add-on business with existing customerso Evaluate customer needs, understand market drivers and forces, and ensure appropriate service/product delivery and pricingo Conduct customer visits to build/maintain relationships, sales presentations, brainstorm, and/or problem-solve customer concernso Develop and maintain customer relations with large architectural firms, developers, general contractors, and high-profile customerso Participate in key industry organizations like the American Institute of Architects, product related training programs, conferences, seminars, and educational forumso Collaborate and work closely with front-end teams and all layers of the organization to assure timely and accurate project proposals, proper execution, and customer satisfactiono Leverage technology to increase speed, quality, and efficiencies to deliver on customer needs

o Manage all facets of projects from scope, schedule, and price with key stakeholderso Proactively maintain project budget to reduce the risk of cost overrunso Lead meetings with key stakeholders to keep projects on scheduleo Create project schedule with customer that fits both customer and production needso Manage multiple projects running concurrentlyo Coordinate and advance project status from design through engineering and manufacturingo Resolves customer concerns and field issueso Direct communication and interaction with customers, sales team, estimating team, drafting/engineering, takeoff, order processing team, and manufacturing personnelo Liaison between customer and companyo Coordinate design changes between customer and internal team

o Manage all facets of projects from scope, schedule, and price with key stakeholderso Proactively maintain project budget to reduce the risk of cost overrunso Lead meetings with key stakeholders to keep projects on scheduleo Create project schedule with the customer that fits both customer and production needso Manage multiple projects running concurrentlyo Coordinate and advance project status from design through engineering and manufacturingo Resolves customer concerns and field issueso Manage Fabrication and Installation scheduleso Generate material and fabrication orderso Pre-construction project estimation and bid submissiono Managed Import and shipment of construction materials

o Managed manufacturing and fabrication workflowso Maintained CNC and manufacturing equipmento Managed fabrication schedules with material storage and movement to allow for just in time fabrication processo Operated CNC’s, forklifts, and overhead shop craneo Assisted in the creation of material tracking, labeling, and distribution SOPo Managed daily plan while leading shifts with 5+ coworkers