Cameron Leishman Email and Phone Number

- The role involved processing foreign currency orders, bank cheques, and handling various banking-related requests, including stop payments, corrections, and dishonoured cheques.- Responsibilities included liaising with management on rates, managing term deposit instructions, monitoring fraud, generating deposit movement reports, administering Visa/ATM cards and supporting card payment technology projects.

- Managed a portfolio of delinquent accounts, negotiating payment arrangements and collecting outstanding debts.- Conducted customer outreach via phone, email, and letter to resolve outstanding balances and negotiate payment plans.- Maintained accurate records of all collections activities and provided timely updates to clients and internal stakeholders.- Demonstrated excellent communication skills, effectively managing challenging conversations and building positive customer relationships.- Met or exceeded monthly collections targets while adhering to all relevant regulatory requirements and company policies and procedures.

- Managed payroll data by using existing framework to monitor and update information employees provided over time- Reported trends with my data to my manager- Created email templates for my team to use to assist in faster workflow- Assisted with training my team in customer service and data management- Contacted employees to recover payroll over-payments, I was consistent with my demeanor on the phone as these were difficult calls to make and was commended for my patience, efficiency and results

My roles at Domino’s included delivery driving and working the till. I learnt valuable customer service skills working for Domino’s.

I worked in the kitchen at McDonald’s. My roles included cooking the food on the grills and fryers as well as preparing it on the make line while following strict food safety standards. At McDonald’s, I learnt to listen to instructions and work as apart of a team while under high pressure environments.