Cameron Mckenzie Email and Phone Number

• Assist the company director with the administration and delivery of our National or International courses. Helping people to achieve accreditations from awarding bodies such as NEBOSH, Construction Skills, CITB, CIEH and IOSH. • Manage office and ensure effective day-to-day operation of the corporate sales function.• Carry out office and course administration• Ensure audit requirements and all course paperwork is accurateQualifications: CIPD Level 3 Certificate in Human Resource Practice - July 2018CCNSG/Passport To Safety - July 2018 IOSH Managing Safely In Construction - December 2018NEBOSH HSE Certificate in Process Safety Management - January 2019ECITB VQ/Technical Test Invigilator/Examiner - February 2019NEBOSH Exam Invigilator Training - February 2019SPA Safety Passport – Core H&S & Forecourt Petrol Retail - March 2019CITB - Construction Skills Site Environmental Awareness Training Scheme (SEATS) - August 2019NEBOSH International General Certificate in Occupational Health and Safety - August 2019

Role: Managing, coaching and leading a team of sales representatives and contractors within the office fit-out industry, to work towards agreed sales targets. Established and maintain successful relationships nationwide by working closely with customers throughout the sales and aftersales processes.Deputise for the Managing Director in their absence.

Role: Leading and managing a team alongside the Service Manager, to ensure that exceptional customer service experiences are delivered within the service department. Train and develop staff and continue to improve customer satisfaction scores. Report directly with Senior Management to ensure customer satisfaction and quality is kept at its maximum.Deputised Service Managers Role and was the departments “Mystery Shop” Champion.

Role: Working as part of a team, Responsible for the everyday running of the Service Reception and a team of Technicians. Liaising with the workshop, booking in vehicles, greeting customers, monitoring customer satisfaction scores, hitting and exceeding targets, overseeing workshop bookings and performing Service Advisor duties.

Role: To be responsible for overall management of the Service Department in the absence of the Service Manager. To lead, supervise and train Service Advisors. To ensure the highest level of customer service is maintained and up sale targets are achieved. To perform Service Advisor duties when the Service Manager is present.

Role: Part of The customer service team, dealing with a wide range of personal protection products. Assisted Line Manager with work flow and managerial reports.