Cameron Mcmaster Email & Phone Number

Medford, Ma, Us

Boston, Massachusetts, United States

- Greet and welcome residents and guests to the building, verifying identity and granting access- Handle resident requests, such as booking restaurant reservations, arranging transportation, or providing information about local services and amenities.- Monitor and control entry into the building, to ensure the safety and security of residents and their property- Receive, organize, and distribute mail, as well as packages, to residents including signing for deliveries and notifying residents of their arrivals- Coordinate with building maintenance, and management staff to address residents' maintenance and repair requests promptly - Assist in facilitating and organizing events within the building, such as holiday parties, social gatherings, or special occasions for residents.- Manage reservations for common amenities like the building's fitness center, spa, basketball court, indoor pool, and meeting rooms. - Address residents' concerns and resolve issues promptly and professionally, ensuring resident satisfaction.- Manage the front desk, including answering and making phone calls, handling administrative tasks, and maintaining a professional appearance of the lobby, and concierge desk.- Aid multiple vendors, construction/utility providers, and food couriers to ensure smooth deliveries and services within the building. - Familiarity with building policies and procedures and ensuring residents and guests adhere to them

Newport, Rhode Island, United States

- Greeted guests and efficiently processed check-ins and check-outs- Booked reservations and handled group blocks such as weddings and corporate events- Provided information relating to the local area including tourist attractions and fine dining - Worked in various positions in a hotel including front desk, night audit, housekeeping, and house person- Displayed exemplary customer service in terms of handling conflict and responding to guest feedback- Worked in a team-oriented environment with a focus on cross-training, and retaining all skills needed for front/back-of-house operations

Boston, Massachusetts, United States

- Offered assistance to residents in a luxury apartment complex setting- Assisted leasing office in facilitating self-guided tours of units and providing information on available listings - Answered telephone calls from residents of the building - Handled and organized resident's packages and placed them in the mailroom, logged individually- Ensured food orders were stored safely and ready for pickup at the concierge's desk- Viewed security surveillance cameras and requested identification from visitors - Handled personal requests and favors from residents- Assisted in residents moving in/out of the building - Disinfected necessary surfaces and followed COVID protocols in compliance with state mandates - Answered general questions from visitors and provided local restaurant and entertainment recommendations - Completed a daily log of all shift activity- Administered key cards and key fobs to necessary vendors and residents

Newton, Massachusetts, United States

- Processed and delivered laundry/drycleaning- Facilitated deliveries and pickups accordingly, throughout Boston metro area

Newton, Massachusetts, United States

- Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites- Processed product returns and assisted customers with other selections - Maintained organized, presentable merchandise to promote efficiency- Worked with managers and advertising directors to optimize promotions- Assisted patrons with transactions and opening rewards credit cards

Waltham, Massachusetts, United States

- Trained and developed new sales team associates in products, selling techniques, and company procedures- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands- Facilitated and labelled merchandise to drive continuous sales

West Newton, Massachusetts, United States

- Sold tickets to various screenings and film showings- Cleaned theaters in between movies- Ran concession stand and sold snacks/candy/popcorn as well as making popcorn - Answered phone calls regarding questions and showtimes

Newton, Massachusetts, United States

- Prepared bagel sandwiches as well as soups and salads- Brewed coffee and ran the cash register- Restocked necessary food items and bagels - Washed dishes and prepped fruits and vegetables, as well as bakery items - Answered telephone calls regarding catering orders

Bachelor'S Degree, Tourism & Hospitality Management, Hospitality Administration/Management

High School Diploma