Cameron Munroe Email and Phone Number
Cameron Munroe work email
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Cameron Munroe personal email
I am a Network Analyst at Everon, a leading provider of IT solutions for small and medium-sized businesses. I have a Cisco IT Essentials certification and I am currently pursuing the AWS Cloud Practitioner and Solutions Architect certifications. I have a passion for information technology and a strong background in technical support, computer hardware, and PC building.In my role at Everon, I assist several companies with monitoring, provisioning, troubleshooting, and mitigating issues on networks using Cisco Meraki cloud-based devices. I also provide timely responses to all incidents, outages, and performance alerts according to SLAs. Additionally, I monitor and remote troubleshoot access controls for several companies, involving employee badges, burglary panels, and door locks/unlocks. I enjoy working with diverse clients and technologies, and I am always eager to learn new skills and improve my performance.
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Network AnalystEveron 2023 - PresentIrving, Texas, UsAssisting several companies with monitoring, provisioning, acquiring, troubleshooting and break/fix, and mitigating issues on networks using Cisco Meraki cloud based devices. Including, but are not limited to routers, switches, servers, storage & backups and operating systems.Provide timely responses to all incidents, outages and performance alerts according to SLA's.Monitor and remote troubleshoot access controls for several companies, involving employee badges, burglary panels, and door locks/unlocks.
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Senior Field TechnicianWorldwide Techservices Aug 2021 - Jan 2023Tewksbury, Ma, UsContact and travel to end users to ensure time slot for on-site repairResponsible for handling 50-60 service calls a month in the DE, MD, and PA areas.Provide break/fix service to original manufacturer standards (Dell/Lenovo/HP)Test and verify successful repair by performing Pre-boot diagnosticCollaborate directly with Technical Support in the event of hardware failureProvide complete install and imaging of Windows 10/11 devices. -
Service Desk AnalystComputer Aid, Inc. Mar 2020 - Aug 2021Allentown, Pennsylvania, UsProvide technical support for DeSales University, Hill International and Lee CountyResponsible for handling upwards of 25 contacts per day between calls, chats and emailsCreate and resolve tickets in Service Now ticketing systemCreating/Disabling end user accounts in Active DirectoryTroubleshoot end user issues remotely using Bomgar, Citrix and Quick AssistAssist with the setup of network printers and mapping shared network drives
Cameron Munroe Skills
Cameron Munroe Education Details
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Christiana High SchoolBusiness
Frequently Asked Questions about Cameron Munroe
What company does Cameron Munroe work for?
Cameron Munroe works for Everon
What is Cameron Munroe's role at the current company?
Cameron Munroe's current role is Network Analyst @ Everon | Cisco Certified, Technical Support.
What is Cameron Munroe's email address?
Cameron Munroe's email address is ca****@****aid.com
What schools did Cameron Munroe attend?
Cameron Munroe attended Christiana High School.
What skills is Cameron Munroe known for?
Cameron Munroe has skills like Pc Building, Team Leadership, Customer Service, Logistics, Microsoft Office, Inventory Management.
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