•Worked with a team of engineers remotely in developing autonomous robots for various applications including commercial and R&D applications. Primary responsibilities involved power management, mechanical design using Solidworks, and electrical design of supporting circuitry using DipTrace. • After being promoted to a project manager was responsible overseeing commercial product development of a small, rugged, security robot to be used for under vehicle inspection and security surveillance. Was responsible for managing a team of software engineers, mechanical design of the unit, and presenting on progress made on a weekly basis to the CEO and managers.

Responsible for managing a small engineering team in the development of robotics products designed for education and research & development.

Was responsible for capturing, documenting, and editing of marketing material involving photographs and video production. Managed marketing information posted on Facebook and other sources. Currently working on project involving the documentation of the employment of several employees that have worked with the company for over 10 years. Also responsible for starting customer follow-up programs to ensure customer satisfaction.

Served on a team of engineering students pursuing several research grants to investigate the roles of specific behaviors within the area of Human-Robot Interaction to increase overall performance of teams. Research involves applying human centered design aspects, genetic algorithms, greedy algorithms, industrial design, and psychology research adapting proven methods of building trust within human-human teams.

Worked directly with Dr. Shawn Jordan in the product development of STEAM Kits for STEAM Labs. Was responsible for finding distribution sources for components provided within the kits, analyzing potential packaging options, researching potential products, as well as being heavily involved with the marketing materials and assisting with the branding of STEAM Labs.

Responsible for overseeing all computer, iPhone, and iPad repairs. Also assisted in training employees in implementing LightSpeed (POS software package), ordering service parts, as well as opening and closing retail store duties.

Served as manager on duty, responsible for sales and service staff of 6 individuals, customer relations, overseeing all Apple warranty repairs, on site repairs, and ordering of service parts. During the time of my employment was responsible for maintaining exception customer satisfaction and maintaining a score of 98% approval rating through Apple’s service metric system.