+Responsible for day to day operations of The Home Depot location including the logistics of over 5 million dollars of freight at any given time. +Managed multiple projects from start to finish such as inventory preparation.+Provided analysis of the Profit and Loss statement to identify opportunities and increase profitability.+Directly responsible for driving a team of over 160 associates to provide outstanding customer service to achieve a sales plan of over 40 million… Show more +Responsible for day to day operations of The Home Depot location including the logistics of over 5 million dollars of freight at any given time. +Managed multiple projects from start to finish such as inventory preparation.+Provided analysis of the Profit and Loss statement to identify opportunities and increase profitability.+Directly responsible for driving a team of over 160 associates to provide outstanding customer service to achieve a sales plan of over 40 million dollars annually.+Problem solved a multitude of sensitive customer service issues, ensuring that they were dealt with in a timely and professional manor.+Coached, trained and developed associates by providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback.+Utilized Microsoft Office and SAP programs effectively in daily operations.+Fully carried out the responsibilities of the Store Manager in their absence.+Responsible for identifying and recruiting great talent. Show less

+Utilized core principles that contributed to 1.1 Million Dollars over Sales Plan for 2007.Increased Plumbing Sales to achieve 27% growth over 2006.+Directly responsible for procurement and ordering of goods to keep the department in stock.+Lead by example in consistently demonstrating Customer FIRST behaviors and promoting positive Associate morale+Reviewed sales, inventory and other reports as they relate to Key Performance Indicators for assigned department in… Show more +Utilized core principles that contributed to 1.1 Million Dollars over Sales Plan for 2007.Increased Plumbing Sales to achieve 27% growth over 2006.+Directly responsible for procurement and ordering of goods to keep the department in stock.+Lead by example in consistently demonstrating Customer FIRST behaviors and promoting positive Associate morale+Reviewed sales, inventory and other reports as they relate to Key Performance Indicators for assigned department in order to maintain profitability, identify trends, define problems and develop and implement appropriate actions.+Represented the store as a key carrying/manager-on-duty (e.g., opening and closing store and handling store level complaints). Show less

+Actively sought out and offered a friendly greetings to customers throughout the store.+Asked open ended questions about customers’ projects in order to determine their needs and level of expertise.