Cameron Schuster, Csm, Itil Email & Phone Number

Greater Atlanta Area

Global Change Manager within the Life & Health Operations team. Responsible for managing changes across numerous project engagements. o Munich Re- A leading global reinsurance organization providing reinsurance, primary insurance and insurance-related risk solutions.• Critical member of the team responsible for implementing Change and Incident Management Process adherent to globally adopted ITIL practices.• Involved in project management functionality to oversee process engineering… Show more Global Change Manager within the Life & Health Operations team. Responsible for managing changes across numerous project engagements. o Munich Re- A leading global reinsurance organization providing reinsurance, primary insurance and insurance-related risk solutions.• Critical member of the team responsible for implementing Change and Incident Management Process adherent to globally adopted ITIL practices.• Involved in project management functionality to oversee process engineering and development of various ITIL Service Delivery solutions.• Designed and implemented the organization’s first Global Year End Change Freeze to ensure holiday period environmental intergrity. • Established and led key milestone meetings for communicating operational intergrity. • Coordinated numerous Operational Knowledge Transfer workshops across each organization to ensure proper process adherence.• Highly visible to C Level management delivering weekly Operations Status Reports. Show less

Atlanta, Ga

Managed Content Strategy for over 15 organizations within NCR Corporation, driving insights for each that lead to improved user experience and content visibility. o NCR Corporation- A global leader in developing transformational transaction technologies including online banking, POS Systems and mobile payments.• Effective member of a cross functional team to develop content strategy for NCR intranet site upgrade. • Involved in project management functionality of content… Show more Managed Content Strategy for over 15 organizations within NCR Corporation, driving insights for each that lead to improved user experience and content visibility. o NCR Corporation- A global leader in developing transformational transaction technologies including online banking, POS Systems and mobile payments.• Effective member of a cross functional team to develop content strategy for NCR intranet site upgrade. • Involved in project management functionality of content strategy engagements.• Analyzed current site data for each organization to help drive decision-making for business users. • Established and lead key milestone meetings and communicated project status. Show less

Bachelor'S Degree, Management Information Systems, General

Activities and Societies: Member of The Kappa Alpha Order

Education record