Administrative Assistant
CurrentIn this role, I oversee front-desk operations, including updating the patient census for accurate, real-time information. Managing the switchboard, directing over 200 internal and external calls each shift to maintain seamless communication across departments. I also maintain emergency preparedness protocols to ensure the team is trained for potential emergencies. Additionally, I serve on the safety committee, collaborating with clinical, administrative, and support staff to implement policies and procedures that foster a secure and healing environment. I report directly to the Assistant to The Administrator.