Cameron Spencer

Cameron Spencer Email and Phone Number

Senior Manager, Operations Enablement at American Express @
Cameron Spencer's Location
Tooele, Utah, United States, United States
Cameron Spencer's Contact Details

Cameron Spencer work email

Cameron Spencer personal email

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About Cameron Spencer

Accomplished certified Project Manager Professional (PMP) with strong technical background and a track record of success for projects of all complexity levels. An established go to person for sales consulting and challenging projects with a Swiss Army knife knack for filling process and talent gaps. Trusted and respected individual with a reputation of professionalism, creativity, analytical and service-oriented mindset. A rapid learner with the ability to assemble and disassemble complex information and adapt for multiple audiences. Customer advocate and agent of change with sensitivity to balancing client and company objectives. Specialties: Financial Services, Project and Product Management, CRM, IT Support and Management, Consulting, Software Development, Training, QA and Testing, Point of Sale Solutions

Cameron Spencer's Current Company Details
American Express

American Express

Senior Manager, Operations Enablement at American Express
Cameron Spencer Work Experience Details
  • American Express
    Senior Manager, Operations Enablement
    American Express Apr 2018 - Present
    Monitor, define, and implement new policies into AXP network supporting prepaid product portfolios. Liaison with third party vendors functioning as merchant processors of prepaid products. Customer complaint data analysis, reporting and resolution management. Oversight of support processes for product features such as ATM usage.
  • American Express
    Senior Manager, Sales Support & Partner Implementation
    American Express Mar 2011 - Apr 2018
    Utilize certified Project Management Professional disciplines and techniques to manage new retail and B2B client implementations, capabilities and projects to drive revenue and effectiveness of the Enterprise Growth and Prepaid and Alternative Payments organizations. Delivered a number of 'firsts' for the company including: first general purpose reloadable product in retail (American Express for Target), first Serve EMV-enabled prepaid card, and a B2B concierge channel. Launched the American Express Serve product in over 24,000 retail locations.
  • American Express
    Project/Product Manager
    American Express Jan 2009 - Mar 2011
    Managed team of 13 phone agents processing in excess of 30,000 annual inbound Level 1 and 2 calls supporting English, French, Portuguese and Spanish languages for American Express POS Automation solutions. Product Manager for Siebel CRM and Salesforce.com applications including: Vendor management and licensing, enhancements/investments, production defect management, strategy and deployment for internal (300+) and external (5,000+) user base.
  • American Express
    Team Leader
    American Express Jul 2005 - Jan 2009
    Managed a group of technical support representatives supporting American Express and Vendor sourced POS solutions (including Siebel CRM and eServices Customer Portal) for transacting Prepaid products.Managed deployment activities for a portfolio of clients in FSI, Travel and Retail channels.Managed Travel Funds Direct Team – a Foreign Exchange / Currency ordering desk.
  • Consultnet
    Business Systems Analyst For American Express
    Consultnet Nov 2003 - Jul 2005
    Salt Lake City, Utah, Us
    Implemented automation software to transact prepaid plastic products for North American FSI/Travel partnersPerform Level I / II Technical Support for selling partners supporting 6 different software platforms Software testing for POS systems
    View
  • Citadel Communications
    Continuity Director
    Citadel Communications Jun 2002 - Nov 2003
    Responsible for gathering commercial audio and advertising instructions from advertisers and sales reps. Scheduled advertising for on air broadcasts.
  • Consultnet / Schlumberger Sema / 2002 Salt Lake City Winter Olympics Committee / Gateway Computers
    Team Lead
    Consultnet / Schlumberger Sema / 2002 Salt Lake City Winter Olympics Committee / Gateway Computers Jan 2001 - Mar 2002
    Supervised nine computer technicians; Responsible for configuring and deploying desktop and server systems to three Olympic venues; Troubleshooting for hardware and software issues in a Level 2 Help Desk environment; Assisted in creating and implementing procedures to aide deployment and support of production computers.

Cameron Spencer Skills

Crm Product Management Financial Services Payments Project Management Credit Cards Salesforce.com Pmp Mobile Payments Management Testing Ms Project Solution Implementation Team Leadership Troubleshooting Electronic Payments Salesforce.com Administration Program Implementation Project Planning Software Project Management Team Management Quality Assurance Gift Cards B2b Crm Integration Siebel 7.x Salesforce.com Implementation Software Implementation Incentive Programs Rewards Programs Recognition Awards Powerpoint Microsoft Excel Vba Html Objective C Ios Development Benefit Cost Analysis Training Technical Support B2c Foreign Exchange Sharepoint Sharepoint Designer Retail

Cameron Spencer Education Details

  • Salt Lake Community College
    Salt Lake Community College
    General Studies

Frequently Asked Questions about Cameron Spencer

What company does Cameron Spencer work for?

Cameron Spencer works for American Express

What is Cameron Spencer's role at the current company?

Cameron Spencer's current role is Senior Manager, Operations Enablement at American Express.

What is Cameron Spencer's email address?

Cameron Spencer's email address is fl****@****hoo.com

What is Cameron Spencer's direct phone number?

Cameron Spencer's direct phone number is +180159*****

What schools did Cameron Spencer attend?

Cameron Spencer attended Salt Lake Community College.

What skills is Cameron Spencer known for?

Cameron Spencer has skills like Crm, Product Management, Financial Services, Payments, Project Management, Credit Cards, Salesforce.com, Pmp, Mobile Payments, Management, Testing, Ms Project.

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