Since joining Southcoast Health in 2018, my journey has been extremely transformative. Starting as a Patient Services Ambassador, I've had the privilege of interacting directly with patients, which has deeply rooted my commitment to their care. In 2023, I embraced the role of a Team Lead, which enhanced my leadership abilities and allowed me to contribute to our team's growth and success. Moving into my current position as an Authorization Specialist, I've honed my technical skills, particularly in navigating the complexities of CPT and ICD-10 codes to authorize diagnostic imaging procedures. This hands-on experience has not only sharpened my attention to detail but also ignited a profound passion for healthcare administration, coding, and billing. The blend of patient interaction, leadership, and technical expertise has uniquely positioned me to appreciate the critical role accurate coding plays in patient care and the broader healthcare system.