Transplant Counselor
CurrentAs a Transplant Counselor, I coordinate financial processes for transplant and Immune Effector Cell (IEC) procedures, including benefit verification, patient financial responsibilities, and authorizations. I work closely with patients, families, insurance providers, and the Clinical Team to ensure smooth financial navigation across all phases of the transplant journey. Additionally, I oversee accurate billing practices and documentation, contribute to appeals for denied services, and provide resources on financial assistance programs.