Patrol High Rise office building premises to guard against theft, provide a Security presence for the building clients, and handle all Security Related issuesWork effectively and maintain composure within a busy, stressful environmentWrite reports of daily activities and irregularities, such as issues with Homeless, Damages to the Property

Model and create an environment in which the guest is always right, ensuring a positive guest experience.Assist General Manager and Assistant Manager in training, leading and developing successful teams.Create a unique, fun and exciting experience for both the staff and the guest.

Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.Acts as manager on duty in the absence of the general manager.

Balance all income within proper areas.Prepare the Daily Sales and Revenue Report.Perform all activities of a Front Desk Clerk.Follow Night Auditor’s Checklist completely.

Generate reports outlining room occupancy totals, daily transactions, revenue totals, and other figures for management review.Settle credit card charges through batch processing.Perform computer back-ups and print paper copies for certain information.Ensure 3rd party reservations have been properly processed.

Maintained and managed five employees for the Bistro.Provided training for associates on policy and procedures along with guest satisfaction.Accurately submitted payroll, revenue reports and employee evaluations.