-Managed vendor relationships, negotiated service contracts, and optimized agreements for organizational benefit.-Processed payments to external partners and maintained updated records of invoices and receipts. -Led integration of cross-platform information systems and trained staff members to enhance productivity.-Maintained timely accounts payable. -Reconciled vendor invoices and analyze variances. -Assisted with new employee onboarding tasks.-Assisted with organization fixed asset list management.-Collaborated with the CEO, COO, Director of Operations, and other staff members to streamline administrative processes and improve efficiency.-Managed project timelines and successfully executed long-term initiatives at the organization level.-Screened, interviewed, and onboarded administrative staff members.-Collaborated with referral healthcare organizations to maintain continuity of care through health record data acquisition.-Facilitated preparation and opening of new facility location aimed to expand the organization's market.-Maintained and upheld strict patient confidentiality under HIPAA requirements and procedures.

-Collaborated with the CEO, COO, Director of Operations, and other staff members to streamline administrative processes and improve efficiency.-Managed project timelines and successfully executed long-term initiatives at the organization level.-Managed vendor relationships, negotiated service contracts, and optimized agreements for organization benefit.-Led integration of cross-platform information systems and trained staff members to enhance productivity.-Screened, interviewed, and onboarded administrative staff members.-Aided in the transition of patients between physicians to ensure continuity across care teams.-Collaborated with referral healthcare organizations to maintain continuity of care through health record data acquisition.-Facilitated preparation and opening of new facility location aimed to expand the organization's market.-Maintained and upheld strict patient confidentiality under HIPAA requirements and procedures.

- Greeted patients, checked-in visits, and coordinated with clinic staff to ensure patients are roomed in a timely manner- Identified patients as they approach the front desk to a ensure seamless check-in process- Efficiently scheduled patients for future visits, walk-in appointments, and identified scheduling issues- Addressed patient concerns and notified the Director of Operations as needed.- Discerned patient visit reasons when otherwise left unclear.- Managed add-on visits and coordinated with clinical staff to determine who will facilitate the patient’s care.- Anticipated member needs and communicated these requests/needs with other staff members to improve operational efficiency.- Effectively communicated with patients to ensure needs are met, and involved other GCM staff members when needed.- Recorded and filed ancillary forms for billing purposes.- Stocked supplements, bags, and lobby materials (including coffee, creamer, Perrier, water, ginger ale, espresso, cups, lids, napkins, etc.).- Educated GCM members on supplement purposes, benefits, and pricing.- Met with pharmaceutical/healthcare representatives from outside organizations and coordinated their visits with the lead patient care coordinator and/or clinic lead.

-Scheduled employees based on patient needs and volume.-Efficiently communicated with patients regarding COVID-19 testing procedures, results, appointment scheduling, medical records, billing inquiries, and more.-Assisted the Director of Operations and the Director of Marketing in project-based support to streamline patient experience.-Traveled statewide with the Director of Marketing, Director of Operations, and Vice President to oversee the setup and opening of new clinic locations from construction completion to clinic opening date.-Regularly communicated with clinic practice managers to ensure customer service standards were met through telecommunication methods.

- Managed customer relations and guest services through daily communication and leadership of team members. - Ensured cash collection was appropriately maintained and verified financial reports among team members.- Oversaw direction of seasonal decor setup and coordinated timeline, completion, and placement of materials with the Director of Admissions.- Coordinated associate duties following evaluation of individual skills to maximize productivity.

- Promoted customer loyalty by efficiently handling food and service complaints.- Kept work areas clean, organized, and safe to promote efficiency and team safety.- Multitasked to offer a comprehensive food service experience and addressed guest needs accordingly.