As a Master of Health Administration (MHA) student passionate about improving healthcare delivery, I strive to implement and manage efficient and effective operations-based projects. With a background in customer service, project coordination, and information systems, I offer a unique blend to healthcare issues. As the office manager for Griffin Concierge Medical, I have honed my ability to actively listen, empathize, and address patient and organization needs. My ability to thrive in dynamic environments where timelines matter has brought me success in clinic expansions, workflow implementations, and coordination of cross-functional teams. Additionally, my experience bridging healthcare delivery with technology has streamlined task management and reduced shortfalls. Upon completion of graduate school, I am seeking a career in healthcare operations with an emphasis on project-based roles.