Cameron Bigger Email & Phone Number

Foster City, California, US

Product management for customized sales solutions built on top of SaaS CRM platforms (Salesforce & Microsoft Dynamics). Focus on Account and Contact management and integration of LLM/AI (MS licensed versions of ChatGPT).Leading agile product process improvements across multiple Scrum and agile teams.

Pasadena, CA, US

• Built and guided execution of roadmaps to deliver multiple productivity products, including automated customer on-boarding, automated billing system, and unified B2B customer interfaces.
• Led both an Internal / B2B products team (7 people) and the Agile Process Transformation team (6 employees plus coordination responsibilities for two external agile consultant firms).
• Developed an “Agile Maturity Assessment” to help quantify and track the maturity level of the 15+ scrum teams and direct agile coaching to better concentrate efforts where they were most needed. Moved entirety of.

San Francisco, CA, US

• Responsible for the product roadmap for all Customer Experience (CE) web products for domestic and international use. Balanced resources and priorities for 5 internal products plus one consumer touch point product.
• Led 3 teams (product and engineering) totaling 25+ people, including product owners and 3 other managers.
• Accountable for product design and rollout of mission critical computer vision system using artificial intelligence algorithms to screen 3M+ images per week which reduced manual review efforts by 75% and commensurate.

Santa Clara, CA, US

• Shipped Realtor mobile app feedback and customer satisfaction collection and analysis product that allowed 300% faster response time to customer problems or pain points.
• Shipped revolutionary scalable and vendor-agnostic automation platform as a service (PaaS).
• Shipped internal HR portal product to allow employee self-service management that reduced onboarding and record maintenance costs by 40%.
• Created Atlassian Confluence Wiki plugins to enable custom capabilities that could not be purchased

• Set vision and drove product roadmap and ensured alignment to company mission and objectives
• Produced wireframes, epics, user stories to drive features that resulted in acquision of.5M users
• Orchestrated delivery of roadmap through UX teams in US and off-shore, often in multiple different time zones
• Performed A/B and multivariate tests (MVT) to determine optimal signup conversion flows as well as individual elements affecting performance on the Find Friends, Manage Contacts and Gifting pages.

San Jose, CA, US

• Shipped internal account creation system that saved the company over $12 million dollars annually.
• Shipped custom commercial-quality test case management (TCM) and product lifecycle (PLC) management systems that resulted in $5 million savings over comparable commercial software licenses.
• Drove adoption of team’s tools and products by over 3000 internal customers in 13 countries around the world.
• Responsible for shipping 15+ innovative, time and money saving enterprise and consumer-facing products

San Jose, CA, US

• Led the teams through the challenges of hyper growth and through to a successful IPO
• Build, hired and mentored QA & automation engineering team of 50+ people, including 7 managers.
• Improved average pre-production bug find rate per QA engineer by 30% through area ownership initiatives.
• Ideated core product features such as eBay won-auction scraping and navigational UX
• Reported directly to CTO

San Jose, CA, US

• Hired, mentored, managed and largely built the initial QA team at PayPal virtually from scratch (I was employee #32 and, when hired, QA consisted of one person besides me)
• Motivated team to reduce customer-affecting issues by over 20% while continuing to work long hours during early startup conditions.
• Programmed testing tools such as fake credit card generator that resulted in a 25% boost in productivity. Tool was used over 20 million times and a version of it was still in use at PayPal as of 2010.