• Lead and orchestrate complex database conversions, meticulously executing dataimport/export projects with a focus on performance optimization.• Analyze wait statistics, I/O patterns, and system resource utilization to fine-tunedatabase performance, ensuring optimal query response times and efficient loadbalancing.• Spearhead data migration efforts from various source vendors and file formats, ensuringseamless integration into SQL Server environments while maintaining data integrity andsecurity.• Demonstrate expertise in server performance tuning, actively managing and optimizingSQL Server instances to enhance system efficiency and resource allocation.• Utilize SQL Server Management Studio (SSMS) to fine-tune server and queryperformance, optimizing indexing and query execution plans for improved databaseresponsiveness.• Implement rigorous data validation processes, conducting thorough quality assurancechecks and validation procedures before the go-live phase, ensuring data accuracyand reliability.• Collaborate cross-functionally to address complex database-related challenges, offeringtechnical guidance and solutions for optimal performance and data integrity.• Provide prompt and effective post go-live database fixes on live customer productiondatabases, troubleshooting and resolving issues to minimize downtime.• Manage a database maintenance ticket queue, delivering post-implementation supportand addressing database-related inquiries.• Develop and schedule SQL Server Agent jobs for automated tasks, optimizing dataprocessing and maintenance routines.• Design, implement, and optimize stored procedures, utilizing best practices to streamlinedata access and manipulation for both pre and post-go-live scenarios.• Create pre-go-live queries to proactively identify and rectify common data issues.• Conduct comprehensive index tuning, creation, and optimization to enhance queryperformance, minimizing query execution times and resource consumption.

• Successfully managed implementation processes for over 40-50 projects concurrently,spanning multiple states and time zones, ensuring on-time and within-budget delivery.• Collaborated with cross-functional teams to proactively identify and resolve issues,recommend process improvements, and ensure adherence to company policies andindustry regulations.• Conducted comprehensive client needs assessments to gain insights into theirrequirements, leading to the development of tailored project roadmaps that consistentlyexceeded client expectations.• Engaged in technical consulting by providing expert guidance to clients on EMR(Electronic Medical Records) integration, SAAS (Software as a Service) solutions, APIs,and server deployment, as well as advising on hardware, network infrastructure, andworkflow optimizations. This led to seamless system integration and enhancedoperational efficiency.• Orchestrated client training sessions to ensure smooth transitions to new systems andtechnologies, promoting user adoption and satisfaction.• Employed HubSpot, Zendesk, and Teamwork to meticulously oversee project plans andtimelines, facilitating efficient project management and resource allocation.• Managed onsite project teams, fostering collaboration and effective communicationbetween on-site and remote team members.• Liaised with IT teams for API and third-party integrations including IVR systems, reportingvendors, robotic prescription dispensers and various other pharmacy related machines,ensuring data integrity and system compatibility.• Generated comprehensive reports and delivered regular updates to C-level executives,providing insights into project status, key performance indicators, and strategicrecommendations for optimizing project outcomes.

• Led and directed a dedicated team of six warehouse professionals, overseeing all aspectsof inventory control and streamlining operations in a high-volume warehouseenvironment.• Implemented advanced workflow optimization strategies, utilizing cutting-edgeinventory management techniques and software solutions to enhance efficiency andminimize costs.• Spearheaded the supervision of shipping activities, ensuring the accurate packaging,labeling, and documentation of outgoing orders while maintaining a rigorous focus onquality control.• Acted as a key liaison between the organization and freight forwarders for internationalshipments, meticulously managing the logistics of cross-border operations, includingcustoms compliance and documentation.• Utilized state-of-the-art tracking and reporting tools to monitor the progress of shippingactivities, promptly addressing any discrepancies or issues and providing real-timeupdates to management.• Introduced data-driven insights and performance metrics to continuously improvewarehouse processes, optimizing resource allocation and enhancing overall productivity.• Collaborated closely with cross-functional teams to coordinate inventory movementsand meet demanding delivery schedules, while maintaining strict adherence to safetyand compliance standards.

I took inventory of all parts as they are received. assisted with recalls and help organize the large receiving process of a partial recall. I trained new employees and help mentor them through orientation. I supervised the floor and help with management duties in the absence of the shift supervisor. I was responsible for receiving and processing merchandise according to the department/company standards for utility handling.