Cameron Janssen Email & Phone Number

Irvine, Ca, Us

Arlington, Virginia, Us

Carlsbad, California, Us

• Leading candidate outreach and engagement with Smart Recruiters, and managing the completeinterview and onboarding process for new hires.• Having four direct reports, focusing on their professional development, performancemanagement, and achieving team objectives through effective leadership and support.• Owning Smart Goals for the team of Sales Associates – Having quarterly Touch Bases to makesure that they are on track for success.• Introducing studios/instructors to Vuori & gifting outfits to them to help brand recognition.• Managing multiple monthly budget for Product Promo, Events, Supplies, Team Sweats, & Staff rewards.• Owning all things community within our store. Investment in Happiness days & in store & out of store events.

Carlsbad, California, Us

• Managed daily stock manuals to ensure a consistently well-stocked retail floor.• Oversaw all shipment shifts, to ensure that inventory is accepted and processed in atimely manner.• Lead and directing a team of five back of house associates in daily and monthlytasks.• Balanced customer-facing responsibilities while overseeing floor associates and managing opening and closing duties.

San Francisco, Ca, Us

• Orchestrated on-site Hair Color Bar setups, Collaborating with the Manager of Store Openings.• Coordinated merchandise unloading, shelf stocking, and store fixture setup according to HCB standards.• Lead the store team in physically setting up the HCB, adhering to setup guides, visual merchandising standards, and checklists.o

San Francisco, Ca, Us

• Managed client account and billing information.• Conducted first-time client color consultations via phone, email, live chats, and SMS• Provided product recommendations to clients, Maintaining a 96% Quality Assurance score.

San Francisco, Ca, Us

• Lead the Communication and Community subcommittee, overseeing internal and external communications for DEIB observances.• Managed 2021 & 2022 DEIB Charitable Donations, demonstrating organizational and leadership skills.

San Francisco, Ca, Us

• Focused on all new acquisitions of guests to Madison Reed. • Maintained 96% Quality Assurance scores.• Managed guests account and billing information.• First time guests color consultations helping via phone, email, and live chats. • Made multiple product recommendations to guests.

San Francisco, Ca, Us

• Lead front of house operations, managed client schedules, and facilitated monthly inventory counts.• Directed employees in compliance with California state laws, ensuring a professional and fast-paced working environment.

San Francisco, Ca, Us

• Maintained mid 90% Quality Assurance scores on client interactions.• Worked on Chargebacks, handling client escalations, being able to come up with solutions quickly and effectively.- Worked on customer account and billing inquiries Via live chat & email.

San Francisco, Ca, Us

• Lead front of house operations, managed client schedules, and facilitated monthly inventory counts.• Directed employees in compliance with California state laws, ensuring a professional and fast-paced working environment.

• Managed salon floor operations across three locations between Kansas and Missouri• Oversaw bookings through phone calls, emails, and text messages.

Kansas City, Mo, Us

• Scheduled shifts and directed sales associates, contributing to store revue goals.• Assisted in recruiting, interviewing, and hiring new employees.

Kansas City, Mo, Us

• Suggested the perfect products to guests based on either skin, hair, or nail concern.• Highest sales average from July-December 2017.

San Francisco, Ca, Us

• Enrolled customers in the Gap incorporated credit card program and delivered excellent customer service.• Ran sales reports to contribute to effective store operations.

San Francisco, Ca, Us

• Enrolled qualified customers in the Gap incorporated credit card program. • Effectively provided excellent customer service.• Worked on helping with store sets & planograms. • Worked with management on closing old store, to open a new flagship location.

Cosmetology, Hair Styling/Stylist And Hair Design

High School Diploma