As the founder of Commissions Done, I specialize in optimizing sales performance management and incentive compensation systems. My approach blends advanced analytics with a deep understanding of commission processes to provide strategic, tailored solutions that drive efficiency and growth. Here's how I help organizations succeed:- Strategic Design and Implementation: I lead the development and execution of customized commission plans that are aligned with our client's business goals, ensuring they incentivize their employees- Admin Augmentation for CaptivateIQ: Leveraging experience from CaptivateIQ, I offer administrative support and system optimization for CaptivateIQ users, ensuring seamless operation and maximized efficiency.- Bespoke Automation Solutions: I design and implement custom automation tools that integrate with existing systems, enhancing data processing and reducing manual errors, leading to better decision-making and reduced overhead.- Commission Calculation and Adjustment: I provide precise calculation services and consult on adjustments to commission structures based on evolving market conditions and company objectives.- Ongoing Advisory Services: Understanding that markets and strategies evolve, I maintain an ongoing relationship with clients to adapt and refine commission strategies as their business needs change.My mission is to ensure that your incentive systems not only compensate but also strategically align with and actively drive your business's success.

- Crucial in advancing the benchmarking project through customer onboarding, data collection, data template refining and product feedback. Lead to an increase in data quality, data quantity, efficiency of data collection and improvements to the product.- Launched and managed a SPIF (Sales Performance Incentive Fund) initiative, encouraging colleagues to aid in customer acquisition for the benchmarking program. Leading to a 25%+ uptick in customer signups and data form completion.

- Spearheaded complex projects with larger customers. Navigated tricky situations with customers to improve sentiment and deliver results which increased the odds of renewal.- Managed and coordinated external contractors, reducing workload on teammates and decreasing burnout during high-demand periods.- Became a go-to figure for team support, aiding in the resolution of diverse issues and challenges.- Built complex and efficient solutions for customers, utilized new features to ensure the software was tailored to their needs. Applied outside-of-the-box thinking to unique scenarios and produced creative results.

- Successfully completed multiple projects to ensure customers were satisfied and able to use the tool to its full potential. These projects included fully rebuilding systems, adding customized plans, building reports, creating client dashboards, and working to improve both load efficiency and data cleanliness. - Took the lead in setting up, managing, and coordinating with partners (external contractors) to help take on additional workload during high project load periods. This included the provisioning of hours required, assigning contractors to tasks according to their strengths and experience levels, and assigning the tasks and managing their completion. This was managed with weekly check-ins and using my skills and expertise to unblock any issues.- Demonstrated leadership and initiative, resulting in a promotion to a senior consultant role by taking on complex projects, aiding team members, and managing contractors.- Joined the refresh (managed services) team in its infancy, accelerated my training on the software and helped in training and supporting new team members as the team grew.

Develop and design inventory statistical analysis software for large multinational clients.Lead Research and Development department to design software solutions. Manage department resources and time effectively to ensure continuous improvement of software solutions for clients and consultants.Reduced calculation times of analysis by improving efficiency of code to increase scalability of product. Experienced in software testing including creation of test suites.Designed, developed and implemented two client and consultant facing Excel add-ins for inventory data analysis use.Created extensive manual, procedure, calculation and test documentation for software. Created software demonstrations for use in presentations with clients.