Cameron Hamilton Email & Phone Number

Oak Creek, Wisconsin, United States

Wisconsin, United States

I delivered key results of the organization through a consistent, high quality customer experience in a multi-unit retail environment. Through coaching my team I delivered key performance metrics by ensuring flawless execution of superior customer experience, establishing high standards of performance and operational excellence. MAJOR DUTIES AND RESPONSIBILITIES➤ Coached Store Manager to achieve goals and foster execution of best practices for growth.➤ Led teams through effective performance management. ➤ Attracted and hired high caliber talent to ensure positions are filled timely.➤Analyzed the business, creating and communicating clear action plans that optimize results.Leads and drives quality and improvement in the region to deliver on all key performance indicators.➤Managed operational execution and ensures brand standards are met in accordance with Company direction.➤ Ensured the protection of all company assets, and that policies and practices are being followed consistently.➤ Modeled the behaviors and is accountable for the store delivery of a consistent customer experience.➤ Inspired team growth through individual development plans to promote an environment of personal growth and accountability.

Wisconsin/Minnesota

I was a vital part of the team to create and pilot the training program for the Center of Excellence to expand the Luxottica training influence into LensCrafters. I worked closely and built relationships with multiple Regional Managers to implement behavior changes and coaching strategies to improve the in store experience. ➤ Certified store teams in customer/patient experience, product knowledge and policy and procedures.➤ Modeled the way and did in-store and in the moment demonstrations to improve customer service.➤ Facilitated group meetings around product knowledge and changes to the customer experience.➤ Developed Training Store Managers to become future growth for the company and influence their peers.

Milwaukee, Wisconsin

I was responsible for coaching product knowledge and customer service while modeling the correct behaviors in stores.➤ Worked closely with the Regional Manager to develop a strategic strategy to improve customer service and drive results in key metrics.➤ Facilitated group meetings, focussing on product knowledge and customer service➤ Developed action plans to promote manager growth and development to become future strength for the company➤ In the moment coaching of store managers and associates to give immediate feedback and change behaviors.

Greater Chicago Market

➤ Effectively Hire, develop and lead an energetic sales team while delivering exceptional service to our customers.➤ Strategically plans and drives results to achieve goals➤ Networking, develops talent and retention ➤ Emphasis on developing sales consultants into leadership positions and building our region's bench➤ Successfully manage all aspects of business (profits, sales and loss prevention)

Greater Milwaukee Area

➤ Lead a team of energetic sales consultants and an assistant manager to achieve sales goals.➤ Hire, network and develop leaders for the region➤ Trained external Management hires for the region in store operations ➤ Set long term goals and strategically planned to drive results

Madison, Wisconsin

➤ Hired, trained and motivated staff➤ Promoted to higher volume store June 2011➤ Promoted to level IV manager Dec. 2012

Madison, Wisconsin

➤ Hired, trained and motivated staff➤ Finalist for company contest Nov. 2010 – Dec. 2010 - Increased fashion sales by focusing on polarized fashion units - attended Lux Academy in New York Oct. 2011➤ Promoted to Store Manager III Jan. 2011

Wisconsin Market (Madison, Milwaukee, Appleton And Green Bay Markets)

➤ Train store managers and associates on the benefits of polarized lenses. ➤ Conducted clinics to educate associates and managers on benefit of polarized lenses➤ Made the concept of polarized lenses simple so associates can easily explain and demonstrate real life examples to customers➤ Drive results in polarized penetration throughout the region

Madison, Wisconsin

➤ Hired, trained and motivated staff➤ Promoted to higher volume store in May

Wisconsin Market (Madison, Milwaukee, Appleton And Green Bay Markets)

➤ I trained store managers and associates about the technology behind Oakley lenses and frames.➤ Drove Oakley penetration throughout the region