Cameron Jones Email & Phone Number

Birmingham, Al, Us

Cupertino, California, Us

Austin, Tx, Us

• Resolved any challenging, persisting, or urgent issues from Regional Sales Managers and other internal stakeholders• Examined existing and future business processes, worked with internal groups to drive and assist continuous improvement• Maintain a “Customer First” attitude• Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.• Attended and represented the Customer Service Organization in global supply chain meetings• Enhanced Customer Satisfaction rating through the training of customer service advocates• Enhanced order booking accuracy through the training of customer service advocates

Austin, Tx, Us

• Provided details regarding purchase orders and purchase order revisions• Assisted customers with product pricing and availability• Communicated with courier’s as necessary to track down orders and lost packages• Communicated with cross-functional teams to to relay information to the customer • Provided an excellent customer experience • Resolved complex issues

San Marcos, Tx, Us

Troubleshoot Fiber Television and internet services. Provide details in regards to sales and the sign up process. Help customers with billing and account management.

Atlanta, Georgia, Us

• Maintained store appearance by keeping aisles and bays as clean and neat as possible• Ensured that emergency price changes are made throughout the week as needed• Ensured that new products are introduced in the store in the correct format and display• Order more products as necessary to maintain stock• Put away excessive products in the necessary department overhead bays

Atlanta, Georgia, Us

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services.

Bachelor Of Arts - Ba, Communication And Media Studies

Master Of Business Administration - Mba, Project Management