- Advance the Senator’s legislative agenda including policy research and bill drafting, advocate and stakeholder relations, drafting and submitting testimony for public hearings, negotiations with committee chairs and Senate leadership, whipping support among Senate offices, and advancement of supported bills- Manage the Senator’s annual budget priorities including House and Senate budget analysis, amendment research and drafting, district stakeholder correspondence, amendment cosponsorship, and negotiations with Senate budget leadership- Serve as Senate staff lead for the Joint Committee on Revenue including revenue impact analysis, liaising with committee members and House Committee Chair, and staffing the Senator at committee hearings- Update Legislative Automated Workflow System (LAWS) with backend digital updates for all bills and amendments- Maintain legislative updates and information in shared office cloud drive including all bills and amendments- Assist with reviewing communications materials for policy accuracy including press releases, social media posts, talking points, monthly newsletter, and website- Supervise Legislative Aide and interns/co-op students

- Advance the Senator’s criminal justice legislative portfolio by liaising with advocacy organizations, generating and submitting testimony for legislative hearings, and whipping support from other legislators and chamber leadership- Manage all pieces of local legislation by coordinating with district cities and towns and House counterparts- Serve as primary contact for district organizations focused on criminal justice and substance abuse policy- Engage constituents in the legislative process using bulk email legislative updates and hearing notices, liaising with district policy organizations, and implementing and publicizing policy-focused caucus and committee events- Serve as main press contact for the Senator’s office by responding to reporter requests, coordinating interviews, generating quotes, drafting and sending press releases, and maintaining detailed press contact database- Manage all social media operations including drafting and posting content for Facebook, Twitter, and Instagram, maintaining detailed social media calendar, and conceiving and executing social media growth and engagement strategy- Maintain and update Senator’s website with featured news articles, events, contact forms, and other content- Oversee and send Senator’s monthly newsletter with featured photos and updates from the district and State House- Administer and troubleshoot office software systems including constituent management database and Office Suite- Supervise general office interns and specialized communications interns in various office tasks

- Managed all pieces of local legislation by coordinating with district cities and towns and House counterparts- Managed certain pieces of criminal justice reform legislation including bill drafting and advocate communication- Responded to various constituent inquiries about legislative, district, policy, and miscellaneous issues- Served as primary contact for district organizations focused on criminal justice and substance abuse policy- Liaised with state agencies and constituents to resolve constituent issues pertaining to unemployment benefits, food stamps, MassHealth, RMV issues, professional licensure, cash assistance, housing, utilities, and more- Created and managed delivery of all office Senate citations by monitoring district accolades and awards- Assisted with social media management and drafting including implementation of a social media calendar- Answered and responded to general State House phone line and voicemail, triaging inquiries to staff

- Managed all social media accounts including Twitter and website, and generated all social media content- Photographed and recorded program participants in the field, using creative photo and video formats- Assisted with grant management operations including attending sponsor meetings and monitoring correspondence- Coordinated end of program event with high profile individuals such as Mayor Walsh and other elected officials

- Memorized and recognized all members of the Democratic Caucus and was recognized by them as trustworthy and reliable- Informed members and their staff of the legislative schedule, helping to communicate the Whip’s agenda- Delivered important information and documents to members on the floor and kept track of who had voted- Located and informed members during a vote who had not yet voted- Developed a working knowledge of the complex rules and vocabulary that are used to describe and dictate House proceedings- Functioned as the gatekeeper to the House floor by manning the Cloakroom door, becoming a point person for staff who need to reach their boss during votes- Worked respectfully around and with members and their most senior staff- Assisted with and observed the process of whipping votes and other strategies for pushing a legislative agenda through the House

- Led several information collection projects for the Boston 311 Content Management Team- Developed a thorough knowledge of the municipal systems of the City of Boston (COB)- Assisted constituents daily by inputting service requests and answering questions about municipal operations of COB- Coordinated Emergency Response efforts during COB Snow Emergencies- Maintained consistent office Service Level Percentage during high-pressure situations and imminent deadlines

- Handled all incoming constituent cases and a personal caseload of about 150 constituent cases involving USPS, FEMA, Department of Education, Department of Labor, FBI, OPM, and various other federal agencies- Conceived and implemented Casework Office Hours Program, bringing Constituent Services to remote areas of the Sixth District and serving less mobile constituents- Improved Constituent Services Team communication and operations by compiling legal, tax preparation, and state-level assistance resources into numerous form letters- Directed and supervised interns through various different data collection projects for the Constituent Services Team- Researched and compiled bi-monthly federal grants newsletter highlighting opportunities relevant to Sixth District organizations and communities

Managed and trained teams of ten junior staff members in appropriate behavior, behavior management, and teamwork educationAdvertised and represented Camp Kee Tov to current and potential customers through recruitment sessions, parent meetings, and celebrationsSupervised and programmed activities for over 150 children for eight hours each day over eight week sessionsMaintained camper interests and consistent energy level throughout the day