Information Technology Administrator
Warrington, England, United Kingdom
I started as general admin support, answering support tickets and maintaining the business systems. I further dove into website design & development, creating a website that was used for the company for some time. I started my time here as a 2 week work experience during college, in which they hired me afterwards.General Responsibilities:• Managed and maintained the organization's IT infrastructure, including servers, networks, and workstations.• Installed, configured, and updated hardware and software systems to ensure optimal performance.• Conducted regular system backups and implemented disaster recovery plans to safeguard data.• Provided technical support to employees, resolving hardware and software issues promptly.• Implemented and enforced IT security protocols to protect sensitive data and systems.• Managed user accounts and permissions, ensuring data access was appropriate and secure.• Conducted regular system updates, patches, and antivirus/malware scans.• Collaborated with vendors and third-party providers for IT procurement and maintenance.• Conducted IT training sessions for employees to enhance their technology skills.• Designed and developed responsive and visually appealing websites using HTML, CSS, and JavaScript.• Collaborated with clients or internal teams to gather requirements and create website project plans.• Created wireframes and prototypes to visualize website layouts and functionality.• Integrated content management systems (CMS) such as WordPress for easy content updates.• Ensured websites were optimized for search engines (SEO) to improve visibility.• Implemented e-commerce functionality, payment gateways, and online forms as needed.• Managed website hosting and domain registration, ensuring uptime and security.• Updated and maintained websites with fresh content and resolved any technical issues.• Provided training and support to clients or team members for website management.