Established Parking Lot Maintenance Company. Specializing in Parking Lot Striping, Asphalt & Concrete Repair, Commercial and Residential Pressure Washing , Debris Removal, and Litter Pick-up.

-Utilized CRM and professional social media platforms to identify and engage new potential clients, exceeding annual expansion targets-Built communications plan that automated the various client touch points to enhance the client experience and decrease client drop off-Planned and led monthly virtual client events with the purpose of increasing awareness of services provided by NP Consulting -Dually served as the office manager - maintaining filing system, monitoring clerical functions, and facilitating external communications to internal stakeholders-Improved the efficacy of office operations by digitizing the communications and filing systems

-Managed over 100 customer accounts and discovered new opportunities for business through cold calling and digital outreach-Surpassed sales goals, optimizing profitability and performance in assigned territories resulting in numerous sales awards and recognition-Identified and pursued opportunities to upsell additional products and services, resulting in thousands more in extra revenue each month.-Addressed customer concerns effectively by using service expertise and knowledge of company policies to develop successful solutions.