Cameron Mitchell Email and Phone Number
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With over 14 years in technology roles, I shine as a Telephony Services Manager at Umpqua Bank, leading critical communication systems and managing a dynamic team. Specializing in Cisco Unified Communications Manager (CUCM), I handle phone provisioning, voicemail, e911, and contact center operations via UCCX/WebEx Contact Center.As a Collaboration Engineer, my expertise extends to detailed backend support of CUCM, O365 provisioning, and successful management of implementation projects. In earlier roles, I provided second-level support at CliftonLarsonAllen, troubleshooted issues at TROI IT Solutions, and contributed to conversions at JPMorgan, gaining valuable management experience.Passionate about leveraging tech for collaboration and innovation, I thrive in fast-paced environments. Let's connect for success!
Fairwood Farmers Market
View- Website:
- fairwoodfarmersmarket.org
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Fairwood Farmers Market
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Avp, Telephony Services ManagerUmpqua Bank Nov 2021 - PresentPortland, Oregon, Us -
Speaking Engagement - Cisco Webexone 2023Umpqua Bank Oct 2023 - Oct 2023Portland, Oregon, UsGuest customer speaker at WebEx One. Presenting on Umpqua Bank's journey from Cisco Unified Contact Center Express to WebEx Contact Center and how it benefited the bank.
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Collaboration EngineerUmpqua Bank Jul 2015 - Nov 2021Portland, Oregon, UsCurrently support the phone system (CUCM); including phone provisioning, voicemail, e911, and the contact center via UCCX. O365 provisioning/functionality including support tasks such as setting up shared mailboxes, creating new distribution lists, managing rights, and managing day to day mail flow issues. Manage Skype/Teams features such as maintaining conversation histories and recording of conferences. Detailed backend support of Kiteworks (secure file transfer software) and Rightfax (electronic fax system). Project and implementation work on various projects as needed.
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Technical AnalystCliftonlarsonallen Mar 2011 - Jun 2015UsProvide second level end user support for software and hardware issues. Support project management in acquisition tasks as assigned i.e. user training, machine configuration and setup, cleanup, equipment disposal. Involved in new hire process by configuring accounts in applications such as Active Directory, LeapFile, Microsoft Lync, ShoreTel phones, and business applications. -
Support Specialist - Tier 2Troi It Solutions Sep 2009 - Jul 2011Worked in a helpdesk environment, troubleshooting both hardware and software related issues. Work directly with accounting firms and medical clinics both on site and remotely to solve issues. Developed the ability to prioritize, react quickly, and manage the influx of support needs in a very fluid and fast paced environment. Provided the knowledge to the engineers to resolve issues in a timely and efficient manner while in constant contact with the client relaying updates on the situation. Provided support to finance team in asset maintenance, tracking, and reporting. Assistant to Network team working with Cisco IP Phones: new clients included setup, configuration and training; existing clients included new employee setups, transfers, and various troubleshooting
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Tech Ops AnalystJpmorgan May 2009 - Jul 2009New York, Ny, UsWorked on a team to handle and resolve tickets using Eagle. Provided on-site technicians and branch employees necessary troubleshooting steps to complete hardware and network issues. Worked as the lead of a team of four conversion technicians by assisting with their needs to convert their site over to a Chase branch. Assisted a Lead Technician in converting Washington Mutual Banks into a JPMorgan Chase Bank. Organized new and old equipment to ensure smooth transition, I also ran wires, installed peripherals, set up machines during and after business hours. -
EngraverThe Engraver Nov 2007 - Mar 2009Provided extensive customer service by assisting in placement and pick-up of orders. Use computers and laser engravers to complete orders. Build trophies, plaques, perpetual plaques, and other various awards along with unpacking and stocking of merchandise.
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Customer Service AssociateLowe'S Home Improvement Jan 2007 - Aug 2007Mooresville, Nc, UsAssisted customers with questions, loading vehichles with various products, use of forklifts to do every day tasks such as stocking and loading. -
Courtesy ClerkSafeway Sep 2005 - Sep 2006UsWorked as a courtesy clerk which perfermed daily tasks of cleaning, bagging groceries, assisting customers. Deep cleaned the meat and bakery departments after close.
Cameron Mitchell Skills
Cameron Mitchell Education Details
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Itt- Technical InstituteInformation Security -
Itt-Technical InstituteTechnical
Frequently Asked Questions about Cameron Mitchell
What company does Cameron Mitchell work for?
Cameron Mitchell works for Fairwood Farmers Market
What is Cameron Mitchell's role at the current company?
Cameron Mitchell's current role is AVP, Telephony Services Manager at Umpqua Bank.
What is Cameron Mitchell's email address?
Cameron Mitchell's email address is c_****@****ail.com
What is Cameron Mitchell's direct phone number?
Cameron Mitchell's direct phone number is +150999*****
What schools did Cameron Mitchell attend?
Cameron Mitchell attended Itt- Technical Institute, Itt-Technical Institute.
What are some of Cameron Mitchell's interests?
Cameron Mitchell has interest in Networking, New Technology, Online Games, Advancing Technology, Golfing, Bowling, World Of Warcraft, Health.
What skills is Cameron Mitchell known for?
Cameron Mitchell has skills like Troubleshooting, Operating Systems, Citrix, Networking, Hardware, Technical Support, Software Installation, Active Directory, Training, Windows Server, Windows 7, Help Desk Support.
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