Lead efforts to build a backend Python Django application for interacting with an external RESTful API, receiving webhooks and saving data to a PostgreSQL database.Integrated our app with Hubspot CRM to send updates to the Hubspot API and save data locally in a Django app.Collaborated with senior engineers and product managers to design and implement a user-facing customer portal feature to allow external users to track and monitor progress on tasks.Developed readable, modular unit and integration tests using Django's test-execution framework and Github Actions, while also following industry-standard best practices for software engineering.Extensive experience with Agile methodology and processes, utilizing Kanban and Agile tools included with Gitlab. Delivered exceptional customer support, investigating bugs, creating knowledge base documentation, and utilizing strong communication, attention to detail and problem-solving skills.Performed mentorship and onboarding of junior developers joining the team, collaborated on code reviews and pair programming to solve complex problems. Exhibited expertise in troubleshooting production applications, leveraging advanced techniques such as reviewing production logs, diagnosing production K8S configuration and database issues, and actively monitoring production error reports via Sentry, and cloud hosting providers (DigitalOcean and Linode).

Developed Python scripts to improve automated testing. Gained experience with virtual environments, unit testing, testing in Docker containers, fetching resources from AWS S3 services, writing SQL queries.

Provided IT support to wide range of clients and supported a wide range of hardware (printers, desktops, laptops, tablets) and software. Provided effective customer service both in person, by email and over the phone.