Community Relations Specialist
Current• Communicate with the goal to increase public awareness, understanding and involvement in county programs, activities, feedback opportunities and resources with transparency • Community engagement including planning and staffing public meetings to gather public input, live social media outreach, stakeholder coordination, material development• Design, write, edit and produce promotional and informational materials to county standards• Build relationships with internal and external customers, create and implement communications plans, convert technical content into plain language for various audiences, facilitate content distribution, and coordinate with content expert, public involvement and government affairs staff• Lead communication and outreach strategies for transportation capital improvement projects, liaison between county Community Planning Organizations and project managers, advocate on behalf of communities, design user experience for in-person public meetings • Develop, monitor and evaluate content for multiple social media channels; integrate marketing campaigns and strategies; create social media partnerships• Develop systems to improve timeliness and effectiveness of communications including social media analytics reporting, annual communications work plan, community directory for partner connection and tracking, editorial calendar, staff task tracking and reporting• Support development of social marketing campaigns with consultant• Coordinate equity training with multiple consultants for Public and Government Affairs staff • Visual services: photography and photo editing, graphic design and print-ready file production; video planning and direction• Advocate for equity: translating content per demographic need, using people-first language, employing a trauma informed lens, exploring data-driven tools• Crisis communications: support public information officer section during COVID-19, 2020 wildfires and 2021 ice storm response events