Cami Clark Email & Phone Number

Midland, North Carolina

-Hired, trained, and supervised 8 part-time employees on how to best represent the site to more than 40,000 visitors annually-Supervised more than 10 volunteers for regularly scheduled special events hosted on-site, including the Halloween “Trick or Treat Trail” that saw more than 1,400 visitors-Worked closely with the Education Coordinator to plan the annual Homeschool Day event. Its first year saw 250 visitors, the second year grew to 500 visitors, and its third year more than 1,000… Show more -Hired, trained, and supervised 8 part-time employees on how to best represent the site to more than 40,000 visitors annually-Supervised more than 10 volunteers for regularly scheduled special events hosted on-site, including the Halloween “Trick or Treat Trail” that saw more than 1,400 visitors-Worked closely with the Education Coordinator to plan the annual Homeschool Day event. Its first year saw 250 visitors, the second year grew to 500 visitors, and its third year more than 1,000 visitors showing a consistent growth of 100% YOY visitation-Assisted with event set up for the 6 merit badge workshops which were attended by more than 142 Scouts from 5 states-Coordinated with internal departments on many projects, including repairing and improving features of the visitor center, gaining assistance at offsite events, and planning landscaping around scheduled group visits-Maintained all the site’s multiple social media accounts and grew Reed Gold Mine’s Facebook and Instagram presence. In the past fiscal year, Facebook visits increased by 500% and Instagram increased by 500%-Managed the office areas and ensured that all supplies needed to support business needs were stocked, maintained, and organized-Coordinated schedules of 13 employees by maintaining multiple Outlook calendars to ensure adequate staffing for the site and ongoing projects-Placed orders for gift shop merchandise and coordinated restock lists for maintenance needs and office supplies. Developed new products for the gift shop that helped increase the revenue by more than 5% every year-Responsible for scheduling travel arrangements at frequent outreach events to promote brand awareness increase future site visitation-Regularly used MS Office Suite to create digital resources, events, presentations, serve on committees, and respond to emails-Utilized Canva to create a variety of documents and graphics to use on social media, including elements used in videos that were edited with Davinci Resolve Show less

Midland, North Carolina

-Engaged in forward facing customer service that anticipated customer needs-Designed a guest survey to gather relevant feedback for Division and Department leadership regarding redesigning the site’s exhibit area-Prepared presentations and reports using MS Office Suite -Regularly responded to inquiries and feedback from visitors by phone, email, and social media and routed them to the appropriate staff member if necessary-Reorganized gift shop and storage space to increase… Show more -Engaged in forward facing customer service that anticipated customer needs-Designed a guest survey to gather relevant feedback for Division and Department leadership regarding redesigning the site’s exhibit area-Prepared presentations and reports using MS Office Suite -Regularly responded to inquiries and feedback from visitors by phone, email, and social media and routed them to the appropriate staff member if necessary-Reorganized gift shop and storage space to increase efficiency and visual appeal -Performed daily opening and closing procedures and helped create daily deposits-Scheduled more than 100 field trips from schools across the East Coast -Arranged 7 Mining in Society merit badge workshops for more than 200 registered Boy Scouts-Served as interim Assistant Site Manager from January 2019 until June 2019 Show less

Charlotte, North Carolina Area

-Provided excellent customer service by helping solve various problems with returns and store experiences at the service desk-Helped to pilot "Drive Up" order pickup service Target store 2169

-Operated cash registers and 12 self-checkout machines-Utilized various sales tactics to reach monthly corporate goal of selling REDcards -Trained 4 new hires on most efficient ways to operate cash registers and self-check out machines

Newton, North Carolina Area

-Developed an interpretive tour for Harper House, an 1887 historic house museum operated by the Historical Association of Catawba County, to include the history of the house and to highlight the diversity of the people who lived and worked there-Led hourly tours of Harper House and tailored them to suit the ages and interest of each tour -Created 2 exhibits in the Hickory History Center that highlighted North Carolina history-Assisted with planning and support of the Catawba Valley… Show more -Developed an interpretive tour for Harper House, an 1887 historic house museum operated by the Historical Association of Catawba County, to include the history of the house and to highlight the diversity of the people who lived and worked there-Led hourly tours of Harper House and tailored them to suit the ages and interest of each tour -Created 2 exhibits in the Hickory History Center that highlighted North Carolina history-Assisted with planning and support of the Catawba Valley Pottery & Antiques Festival, the largest annual fundraiser for Harper House/Hickory History Center-Performed daily opening and closing procedures, maintained 2 cash boxes, and managed the gift shop-Engaged in forward facing customer service issues including responding to emails, phone calls, and in-person inquiries of various types Show less

Boone, North Carolina

-Digitized 856 film negatives from the 1950s and uploaded with coordinating metadata to digitalwatauga.org to create an online exhibit-Created metadata for each digitized film negatives which included information such as date, people, and locations where available-Created Microsoft Excel spreadsheets to store the metadata-Developed a plan for effectively archiving more than 6,000 print photographs-Processed more than 3,000 print photographs for archival storage-Participated… Show more -Digitized 856 film negatives from the 1950s and uploaded with coordinating metadata to digitalwatauga.org to create an online exhibit-Created metadata for each digitized film negatives which included information such as date, people, and locations where available-Created Microsoft Excel spreadsheets to store the metadata-Developed a plan for effectively archiving more than 6,000 print photographs-Processed more than 3,000 print photographs for archival storage-Participated in monthly Digital Watauga Project Committee meetings Show less

Boone, North Carolina

-Designed an exhibit space to demonstrate 18th century domestic tasks which included rearranging furniture and displaying usable artifacts and reproductions-Helped gather content to share and promote the museum on social media by creating content for the museum’s Facebook page-Inventoried and stored more than 100 18th century artifacts using preservation methods -Reorganized storage areas to increase efficiencyEducated the diverse public through a variety of activities… Show more -Designed an exhibit space to demonstrate 18th century domestic tasks which included rearranging furniture and displaying usable artifacts and reproductions-Helped gather content to share and promote the museum on social media by creating content for the museum’s Facebook page-Inventoried and stored more than 100 18th century artifacts using preservation methods -Reorganized storage areas to increase efficiencyEducated the diverse public through a variety of activities, including:-Lead site tours-Discussed 18th century North Carolina Backwoods domestic life, colonial women’s clothing, and family dynamics in a public forum with guests-Performed historic skills demonstrations, such as hand sewing Show less

Mooresville, North Carolina

-Answered phones and replied to emails from customers and vendors-Assisted with coordinating travel arrangements for other employees-Created invoices through QuickBooks-Established and managed 2 social media accounts and trained staff how to develop content-Established the company's Instagram account-Offered financial, ordering, shipping and inventory management as requested-Regularly utilized Microsoft Office suite products, especially Excel, Outlook, and Word

Bachelor'S Degree, Public/Applied History, 3.7/4.0 (Magna Cum Laude)

Activities and Societies: Phi Alpha Theta, Pi Gamma Mu, Sigma Alpha Omega, Tau Sigma After transferring to Appalachian State University, I.

Associate’S Degree, Pre-History, 3.8/4.0 (Highest Honors)

Activities and Societies: Art Club, National Society of Leadership and Success, Phi Beta Lambda, Phi Theta Kappa While at Mitchell.