María Camila Ramírez Email & Phone Number

Bogotá, Bogota, Co

- Optimize the onboarding of end users, ensuring a smooth and frictionless onboarding experience.- Lead the integration process for new users of the financial products Wallet and Card.- Develop and implement growth strategies to maximize the adoption and recurring use of financial products.- Design campaigns and improvements that drive user expansion and engagement.- Monitor key performance metrics, analyzing data to identify opportunities for improvement and optimization in the user experience.

- Coordinate end-to-end processes of the HuntyPro business unit and ensure communication among the involved areas.- Collaborate in creating the onboarding process for users to the platform and each of the digital tools.- Co-design differentiated learning paths for users to generate engaging proposals.- Drive sales strategies and conduct AB testing in sales and marketing schemes.- Ensure customer usage and satisfaction with the service and assess potential upgrades.- Develop and execute programs provided by the massification vertical (Top up by Hunty).

- Co create and constantly improving the onboarding process for Colombian and Mexican Placement Mentors working for Mexico’s unit.- Build and review quality in the processes and support programs for Placement Mentors in the Mexico operation.- Design and implement training plans and strategies in line with the operations area's demand.

Bogotá

- Identifying variables and methods to enhance a key employability process (process initiation).- AB testing using various tools to identify the most efficient and cost-effective success pathway.- Automating manual processes to enhance mentor operational capacity and user experience.

Bogotá, Colombia

- Design and construct a tool for measuring strategies to promote and strengthen parental involvement regarding the use of psychoactive substances.- Conduct critical-analytical review of the assigned state of the art on theoretical approaches, intervention processes, and measurement tools in the specific topic.- Managed expert collaboration for content validation to meet high psychometric standards.- Develop training material for the proper use and implementation of the designed tools, as well as their interpretation.Achievements:- I performed 100% of the critical-analytical review of the assigned state of the art on theoretical approaches, intervention processes and measurement tools in the particular thematic.- I managed to have the collaboration of experts for content validation in order to meet high psychometric standards.- Developed 100% of the assigned training material, achieving the adequate management and implementation of the designed tools, as well as their interpretation.

Bogotá, Colombia

Functions- Identification of emotional needs in patients and caregivers in outpatient, inpatient and ICU services, of different age groups.- Planning, development and evaluation of intervention programs for the acquisition of healthy behaviors.Achievements: - I delimited more than 10 psychological variables involved in the development of diseases to make prevention and promotion plans in hospital context.- Strengthened clinical interviewing and psychological assessment skills to 100% satisfaction of my leaders. - I carried out the investigation of the totality of the assigned case studies.

Bogotá, Colombia

Functions- Planning, development and evaluation of intervention programs for the acquisition of healthy behaviors.- Structuring of prevention and promotion plans in hospital contexts and delimitation of variables and psychological factors involved in the development of diseases. Achievements- I designed communication material on mental health care for the hospital.- I led 70% of the workshops on stress management, burnout syndrome and affective losses.- I attended more than 18 cases of crisis care and identification of emotional needs in medical staff and COVID patients.