Responsible for welcoming clients and managing reservations in an elegant and dynamic environment. I answered questions and provided information about the menu and services, guaranteeing a welcoming experience from the first contact. Coordinated table assignments and collaborated with the service team to ensure efficient flow and a high level of customer satisfaction.

Responsible for providing exceptional service in a welcoming environment, serving customers and taking orders. I carried out cleaning and organization tasks of the premises, ensuring a pleasant environment. I prepared coffees, drinks and sandwiches, collaborating with the team to maintain an efficient flow of service. I made sure that every customer had a memorable experience enjoying authentic Napoletana pizza.

Responsible for offering excellent customer service in a Japanese restaurant specializing in sushi and traditional dishes. I served diners, took orders and recommended menu options, ensuring an authentic dining experience. I maintained the cleanliness and organization of the work area and collaborated with the kitchen team to guarantee efficient and quality service.

During my time working for the company, I was in charge of creating and publishing attractive content on platforms such as Instagram and Facebook, aligned with the brand identity and sector trends, as well as creating paid meta campaigns and responding to the community. Implemented digital marketing campaigns and collaborations, resulting in an increase in followers and sales. Analyzed metrics to optimize strategies and ensure content was aligned with fashion trends.

For the company, I was in charge of the store, I performed opening and closing tasks for the store, cash management, as well as customer service.