•Managed the recruitment process of around 30 positions and around 10 termination of employment on a monthly basis.•Significantly contributed to the onboarding and induction program for around 45 new employees per quarter.•Managed employee data using ADP system for benefits, updating employee records ensuring 100% accuracy. •Supported the implementation of safety protocols and ensured compliance among employees and supervisors in the proper use of equipment.

•Processed new joiners and termination of employment on the payroll system according to the employment law.•Contributed to a project for the reduction of the cost of the health and meal voucher monthly plan, searching for new providers with lower costs to the company, and increasing the range of services and use of the meal voucher.•Processed payroll for 600 employees through the Conectividade Social (similar to SEPA) with extreme attention to detail. •Responsible for entry data related to employees’ profiles, and government regulations such as deadlines for payment of taxes.•Managed the benefits according to governmental requirements on the HRIS system, such as health and life insurance, food, and public transport cards, and perks offered by the company.

•Dealt with cross-functional teams such as Accounting and Human Resources to ensure that the employees queries are resolved in a timely manner.•Provided administrative support to human resources and payroll, such as contract of employment, document verification and onboarding.•Processed documents related to the hiring and rescind of employment contract process, and timesheets. •Assisted with the internal employee support shifts to deal with employees’ requests such as holidays, department changes, and issues related to payslips.•Audited payslips, confirming working hours, overtime, salaries, and holidays reducing payment errors by 30% within 6 months. Achievement: •Implemented the standard process of onboarding, reducing the time of contract issue from 5-7 days to 3-5 days within 3 months, resulting in 100% positive feedback from new starters

•Provided recruitment services for around 15 opening positions monthly, following the full cycle of recruitment, sourcing, cv review, screening until the offer. •Developed and implemented the onboarding process, keeping up with a high volume of confidential documents, and organising the induction for 20 new employees per month.•Supported in labour law aspects, providing the documentation required from the human resources department under investigations.•Managed and maintained HR department legislation documentation, ensuring the timely provision of accurate documents for investigations and compliance audits.•Implemented a strategic performance development program increasing the quality of hires and focusing on continuous learning of the employees to reduce the turnover.•Keep the ERP system updated with all the information related to employees, ensuring data protection.Achievement:•Implemented engagement actions for the human resources department, as a newsletter to advertise the human resources actions and implemented a recognised program for birth anniversary and recognition program.

•Provided administrative support for human resources, accounting and finance departments such as preparing invoices, and statements, and processing credit card and cash payments.•Provided sourcing and procurement activities, such as negotiating contracts with instructors, hourly rate, schedule monthly, negotiation with office supplies and food service professional contracts and services provided monthly.•Prospected new students for advanced IT courses, hands-on active telemarketing, searching for clients in the database to offer products, initiating a minimum of 2 classes monthly with approximately 10 students.