Camila Dassi Email & Phone Number

Kyiv City, Ukraine

• As a support specialist, I am responsible for assisting the customer throughout their journey with the company's products.
• Providing qualified consultative assistance regarding the technical and financial aspects of the products, mainly through chats;
• Presenting the company's products to users, their features, current promotions, and offers;
• Interacting with other departments of the company;
• Submitting requests to resolve users' technical and financial difficulties… Show more As a support specialist, I am responsible for assisting the customer throughout their journey with the company's products.
• Submitting requests to resolve users' technical and financial difficulties, receiving feedback to better inform users;

Pato Branco, Paraná, Brazil

São Lourenço d’Oeste, Santa Catarina, Brazil

• While working at Kellogg I was responsible for the Brazil Ecommerce platform operation and the communication between business and IT team. Responsibilities included:
• Open P2 tickets;
• Technical support and training for the sales representative team;
• Tests done in SIT, UAT and production of Salesforce software;
• Creation and analysis of reports from the platform;
• Set combos/coupons and communicate to the team.

San Rafael, California, United States

• Cultural exchange of work and study in San Rafael, California. I lived with an American family, with the aim of immersing myself in the culture and customs of the country, improving the English language and, in turn.
• Provide physical and emotional care for the children;
• Lead routine activities such as feeding children, school work, playing and driving to… Show more Cultural exchange of work and study in San Rafael, California. I lived with an American family, with the aim of immersing.
• Lead routine activities such as feeding children, school work, playing and driving to school;
• Coordinate situations of conflict between children always focusing on the learning and development;
• Communicate about the routine and the organization of time and space for parents and children, thus having a more harmonious and cooperative environment. Show less

Greenwich, Connecticut, United States

• Cultural exchange of work and study in Greenwich, Connecticut. I lived with an American family, with the aim of immersing myself in the culture and customs of the country, improving the English language and, in turn.
• Provide physical and emotional care for the children;
• Lead routine activities such as feeding children, school work, playing and driving to… Show more Cultural exchange of work and study in Greenwich, Connecticut. I lived with an American family, with the aim of immersing.
• Lead routine activities such as feeding children, school work, playing and driving to school;
• Coordinate situations of conflict between children always focusing on the learning and development;
• Communicate about the routine and the organization of time and space for parents and children, thus having a more harmonious and cooperative environment. Show less

Localidade São Lourenço d’Oeste, Santa Catarina, Brazil

• Responsibilities included while working at Poente hotel:
• Welcome the hotel guests and intern staff, guiding, informing and directing about the hosting services;
• Negotiate corporative events;
• Cashier balancing;
• Manage reports and the hotel software to avoid overbooking or disorder with the guests stay;
• Communicate check-in and check-out of the guests with the hotel housekeepers.

São Lourenço Do Oeste, Santa Catarina, Brazil

English teacher for children.While working at Fisk I was responsible for planning interactive and dynamic English classes for children from 6 to 11 years old and coordinate pedagogical projects related to the course, such as commemorative dates / American holidays and conversation in English.

Licenciatura, Letras Português-Inglês

Pós-Graduação Lato Sensu - Especialização, Tradução De Inglês