Camila Flores San Martín Email & Phone Number

Prague, Czechia

-Generate customer billing-Transmit billing invoices -Post invoices -Automation of processes-Team projects

Prague, Czechia

Monterrey, Nuevo León, Mexico

• Massive hires and terminations for employees across the enterprise.
• Collect, analyze, and process data to support HR activities.
• Send weekly integrations to the Payroll Department.
• Teams Queue management
• Auditing Data
• Generation of innovation ideas to achieve annual KPIS and improvement of processes.

Monterrey, Nuevo Leon

• Management of collection processes for +15 line of businesses inside Johnson Controls.
• Weekly meetings with 3rd party collection partners (law firms).
• Implementation of new processes impacting the whole Collections Department.
• Participation on a Global Transition, traininig and ownership of new processes.
• Owner of portfolio of companies from LATAM, North America and Europe, adding up around 1.5 million USD.
• Managing of collection processes, credit processes provide early stage customer service and, where necessary, raise cases involving customer complaints.

Monterrey Y Alrededores, México

• Monitoring and supporting clients and their concerns.
• Customer registration process in the company's system.
• Search of possible prospects.
• Administrative support to the Sales Department.
• Participation in company bids.
• Organization of information seminars for clients.

Master Of Science - Ms, Innovation Project Management, A

Thesis: The Impact of Corporate Social Responsibility on Employee Engagement

Academic Exchange Studies, International Business

Activities and Societies: Courses and grade: Consumer Behavior B Leadership and Management Seminar A International Business Seminar B6.

Licenciatura En Negocios Internacionales

Activities and Societies: Additional Courses by City University of Seattle English College Composition Critical Thinking