Camila Hiskey Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Helping customers to discover the value of Big Data

Armonk, New York, Ny, Us

Technical Sales Specialist, focusing on presenting and demonstrating Information Server technology to help solve customers' critical problems. As part of the technical sales team, help customers with data integration, data quality and data governance solutions. Another critical area is ensure success of existing customers along with expanding IBM's technology by discovering additional use cases within customer's organizationMain responsibilities as a Client Technical Specialist:- Customer face to face - Presentations and Demonstrations of the Information Server portfolio that includes: InfoSphere DataStage, InfoSphere Business Glossary, InfoSphere Metadata Workbench, InfoSphere Fast Trach, InfoSphere Information Analyzer, InfoSphere QualityStage, InfoSphere Services Director, InfoSphere Blue Print Director, InfoSphere Change Data Capture- Proof of Concepts (PoC) to prove that solution proposed will achieve customer's business requirements and success: - Install, configure and develop use cases to prove that solution's value on customer's environment- Proof of Technology (PoT) - lead PoTs events that consists on presentations and lab of the entire Information Server solution to help customers to familiarize themselves with the products, as part of the sales cycle- Pos sales customers engagement - Meetings with the customer to ensure that solution implementation is successful. Manage with the support team any issues with the solution- Work closely the product management and engineering team to align customer requirements to future versions and products- Build strong relationship with customers as a technical advisor- Work with sales to respond RFPs and RFIs

Armonk, New York, Ny, Us

Administrator over Unix Systems for a client in the United States. Demanding client required a breadth and depth of skills to operate their Siebel infrastructure on DB2 - Managed a complex system of over 50 AIX Unix servers - Tackled programming challenges, improving the system with over 10 different improvements using Pearl and shell scripting - Backup/restore - Create/drop databases, instances, indexes - Reorganize databases (Reorgs); run update statistics - Database refreshes, restores, moves - Performance tuning; Performance monitoring; Debugging; Testing; - Adjust tablespace sizes; inspect db logs; prevent file errors; install fixpacks - Migration to V9.5

Armonk, New York, Ny, Us

Engineer in the Global Technical Client Support Organization, the level 2 product support area for the IBM DB2 family of database products across Linux, Unix and Windows environments. Performed problem resolution and problem source identification services for clients across the Americas. - Solved customer problems with HADR, Migration/Upgrade, Back-up/Recovery, Optimizer - Reproduced problems on test environments and by studying client log files to ascertain bugs and system errors versus user and tuning issues in DB2 v8 and v9 environments - Built a strong working relationship with the Development, Level 3 Advanced Resolution, Customer Service and client management teams across IBM in the Americas

São Paulo, Sp, Br

Led a team to ensure database product quality; directed the activities for the team, building people and process management skills across a team of seven programmers and developers - Built and documented 90% of the processes used in the area - Facilitated business process improvement using PDCA (plan-do-check-act) process - Performed 12 training sessions per year in database processes and programming - Decreased call volumes from customers by improving the support architecture - Received management-level training on process improvement, people management, project management (using PM Book)

São Paulo, Sp, Br

Programmer and administrator - Microsoft SQL Server 2000, 2005 and 2008. Understand core requirements from project management and validate database design (programming procedures, queries, functions, etc.) - Developed/improved complex stored procedures using Transact SQL - Strong communications skills, integrations with project managers and other teams (Java and C++) to built new features for the VoxAge product - Embedded key business rules into the core product - Designed and integrated (with Java) the company’s internal financial system